Field Engineer (Hybrid)
About The Position
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Field Engineer Work at the forefront of cybersecurity research and development, delivering capabilities to protect national security. Our projects cover the spectrum of security technologies, hardware architectures, and operating systems; if it runs code, we're interested in its security. We see the impact we have on our nation's security each day. We ensure our engineers have the tools they need to excel and we recognize superb results. We're seeking a Field Engineer to support integration, fielding, and support of Cyber products with customers. You'll be the technical face of our products in customer environments, handling everything from initial deployment through ongoing support. This role requires strong technical skills, excellent customer communication abilities, and a willingness to travel to customer sites. You'll also own user manual development and coordinate customer feedback back to our product development teams. Security Clearance: Requires a Secret Clearance. Qualified applicants may be subject to a security investigation and must meet minimum qualifications for access to classified information. U.S. Citizenship is required. Qualified applicants must meet the requirements to obtain and maintain a Secret government security clearance.
Requirements
- Strong technical troubleshooting and problem-solving skills
- Experience with software deployment and system integration
- Customer-facing communication skills (verbal and written)
- Ability to work independently in customer environments
- System and application debugging experience
- System administration and Security of Linux and/or Windows operating systems
- Understanding of networking concepts and protocols
- Technical documentation skills (user manuals, integration guides)
- Willingness to travel to customer sites (up to 50%)
- Requires a Secret Clearance.
- U.S. Citizenship is required.
- Must meet the requirements to obtain and maintain a Secret government security clearance.
Nice To Haves
- Experience supporting government (especially DoD) customers
- Knowledge of OS internals (Linux and/or Windows)
- Understanding of C/C++ and ability to read code for troubleshooting purposes
- Bash and/or Batch scripting for automation
- Experience with build systems and software installation
- TPM and Secure Boot technologies
- DOD System Security Engineering and standards (RMF, Cyber Resiliency, Anti-Tamper, etc.)
- Virtualization technologies (QEMU, KVM, VMWare, VirtualBox, Hyper-V, etc.)
- Understanding of system security and hardening
- Experience with ticketing and support systems (ServiceNow, Jira, etc.)
- Ability to synthesize customer feedback for product improvement
Responsibilities
- Support integration, fielding, and support of Cyber products with customers.
- Act as the technical face of our products in customer environments, handling everything from initial deployment through ongoing support.
- Own user manual development.
- Coordinate customer feedback back to our product development teams.
- Train customers on product usage.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
