Field Engineer 4
Ampcus Inc.•North Syracuse, NY
•Onsite
About The Position
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. This role is for a Field Computer Technician responsible for laptop and desktop break-fix support across metro and surrounding areas. The role includes onsite hardware repairs, system replacements, and ticket management using a mobile device.
Requirements
- 1+ year of hands-on laptop/desktop break-fix experience.
- A+ Certification required (can be completed within 90 days if not already certified).
- Must own a reliable vehicle and maintain car insurance.
- Ability to travel extensively (250–350 miles weekly).
- Basic Microsoft application knowledge.
- Comfortable with administrative reporting via mobile device.
- Must pass background and drug screening.
Nice To Haves
- Experience diagnosing Dell laptops and PCs preferred.
- Dell certifications required before start date (provided free).
Responsibilities
- Diagnose and repair laptops and desktops.
- Replace hardware components including: Motherboards, Hard drives, Keyboards, LCD screens.
- Perform whole-unit swaps and peripheral replacements.
- Update and close service tickets in real time.
- Travel locally between customer locations.
Benefits
- Mileage reimbursement provided during work hours only.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
