Field Enablement & Technical Training Lead
About The Position
As a Field Enablement & Technical Training Lead in the Field Services group, you will be responsible for building the field capabilities NEI needs to execute field work safely, consistently, and confidently. You will be responsible for developing technical training, strengthening field qualification visibility, and helping to ensure team members are prepared for the technical, safety, communication, and client-facing demands of field work. As the field services program matures, this role will help NEI aggregate recurring client needs observed in the field and translate those insights into future OpEX-related growth opportunities. By capturing patterns in infrastructure challenges, maintenance needs, asset health concerns, and technical service gaps, this position will help inform repeatable lines of business that are grounded in real client needs, field-proven expertise, and NEI’s long-term growth strategy.
Requirements
- Bachelor’s in Electrical Engineering or Electrical Engineering Technology from an accredited institution, Electric Power option preferred
- 4+ years of Engineering or relevant field experience
- FE or PE preferred
- Proficiency in Microsoft Office including Excel, Word, and other computer software
- Professional, articulate, and able to exercise good independent judgement and discretion
- Highly organized, motivated self-starter
- Proven record of delivering a high standard of quality work with exceptional attention to detail
- Experience with apparatus testing and familiarity with NETA standards
- Experience with Omicron test equipment required
- Demonstrated ability to mentor, train, coach, or develop technical professionals
- Strong understanding of relaying schemes and principles
- Comfortable working with ambiguity and creating systems and plans where there are none
- Flexible and able to adapt to a fast-paced environment with a quickly growing team
- Good interpersonal communication and relationship-building skills; ability to interact successfully with Clients, Contractors, Vendors, and at all levels of the organization; demonstrates high emotional intelligence
- Possesses effective written and oral communications skills
- A strong command of the English language
- Experience in client facing technical roles
- Applicants must be currently authorized to work in the United States on a full-time basis
- Must be able to lift 50lbs.
Nice To Haves
- Experience with programming and troubleshooting SCADA systems
- OSHA 10 certification
- Strong interest in AI tools and use cases for training aids
Responsibilities
- Ensure all TMs going to the field have the appropriate training determined by the safety Director.
- Participate in and represent field service activities in Safety Committee meetings
- Develop technical content to ensure core competencies
- Propose and implement a 100-400 level curriculum with competency test. Leveraging both internal and outside content
- Work in tandem with leadership within MC&I to adapt developed training to their needs
- Maintaining a list of qualified field and field support staff
- Establish technical aptitude ratings in addition to safety tiers to support staffing needs
- Assist with staffing of Field Services team and field projects in general
- Further develop scheduling tool for field deployments
- Develop business plan for new OpEX revenue streams
- Coordinate with FS & EC Directors and VP on go to market strategy
- Develop / manage strategic client relationships to prepare for new business lines
- Assist with managing NEI’s electrical field equipment, ensuring that equipment is properly maintained and calibrated
- Audit field testing, troubleshooting, investigation, and construction progress reports
- Assist with a variety of documents and reports associated with projects including cost estimates, budget reports, and studies
- Reviews the work of Engineers, Designers, Drafters, and Field Service Personnel for general quality and accuracy, as required
- Maintains a thorough understanding and applications of applicable Codes and Standards
- Maintains strong and responsive Company-Client relationships
- Maintains high ethical and professional standards
- Attend conferences, training workshops, seminars, regular undergraduate and graduate classes as appropriate for advancement and as required to maintain quality of work
- Other duties as assigned
Benefits
- 100% Employer paid team member premiums for Medical, Dental, Vision, Basic Life Insurance, and Long-Term Disability
- Voluntary Life Insurance
- 401(k) with employer matching; 100% immediate vesting
- Annual & discretionary bonus programs
- Paid vacation and sick time
- Employer paid licensure (FE/PE), certifications, seminars, & conferences
- Paid parental leave
- Tuition reimbursement
- Eight (8) paid holidays including a floating holiday to use at your discretion
- Annual Team Building
- Hybrid work environment with remote flexibility
- Career development, training, and coaching opportunities
- Pet insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
