Field Education Specialist, Ultrasound

Antech Diagnostics•Berwyn, IL

102d•Remote

About The Position

The role of the Field Education Specialist, Ultrasound is to enhance the customer education experience by providing a high level of customer service and educational opportunities on including but not limited to: post sale onsite installation and education through applications training and veterinary scanning techniques; attend industry wet labs, tradeshows and complete product demonstrations in collaboration with the Sales Team; Serve as a lab instructor at Sound’s Academy of Veterinary Imaging to supplement and enhance the didactic portion of introductory education courses through hands on training. This team of ultrasound educators provide an essential and comprehensive ultrasound education to Veterinarians, Veterinary Technicians and Sonographers who in turn implement learned techniques within their own practices.

Requirements

RDMS/RVT/RCMS, LVT, licensure strongly encouraged
BS/BA degree in related field or equivalent experience
Abdominal and Cardiac veterinary sonographer
Comprehensive knowledge of entry level Sound Imaging Ultrasound systems
Ability to provide clear instructions in an educational format; written and didactic.
Must possess good interpersonal skills with a customer service-oriented attitude
Intermediate computer skills required, including but not limited to:
Knowledge of basic computer networks and components required
Knowledge of all Microsoft office applications required
Knowledge of Medical image/video formats and storage methods
Knowledge of video conferencing applications
Must have strong planning & organizational skills with good attention to detail
Ability to handle many tasks at once including heavy phone and email volume
Knowledge of veterinary anatomy and ultrasound uses in patient treatment and evaluation
Knowledge of ultrasound physics and ability to explain
Ability to follow through and resolve issues
Ability to work independently with minimal supervision

Nice To Haves

Previous veterinary medicine background preferred
Prior customer service, ultrasound applications, teaching/education experiences a plus

Responsibilities

Schedule ultrasound applications training process with customer
Design onsite apps training specific to customer needs
Deliver comprehensive applications training for entry level Ultrasound products offered by Sound.
Drive communication with Account Manager and DR Field Applications Specialist pre and post training
Connect ultrasound equipment to customers PACS, HIS and Telemedicine services
Customize entry level Ultrasound products to suit customer needs (presets, annotations, measurements)
Instruct on basic ultrasound physics and scanning techniques (probe handling, scanning planes, image orientation)
Instruct on veterinary imaging techniques for completing an abdominal ultrasound exam
Discuss uses for ultrasound in patient evaluation and treatment plan
Instruct on basic measurements necessary for obtaining diagnostic information
Provide applications (knobology) training for entry level Ultrasound products offered by Sound.
Optimize entry level Ultrasound products to suit student needs in lab environment
Set up for and clean up following labs
Handle laboratory animals (walking, feeding, transporting)
Ongoing educational feedback, as need on advanced system uses
Manage required reports, expenses, travel arrangements, and clerical reporting of tasks
Perform other duties as assigned