Education Specialist

Partnership HealthPlan of California • Redding, CA

13h • Onsite

About The Position

To develop provider and member educational opportunities for internal departments, external agencies, training, and materials to support Partnership providers, community partners, and members. Provides hands-on support to internal team as well as to Partnership providers, community partners, and members.

Requirements

• Bachelor’s degree
• Knowledge of business software applications.
• Valid California driver’s license and proof of current automobile insurance compliant with Partnership policy are required to operate a vehicle and travel for company business.
• Excellent written and oral communication skills.
• Requires excellent organizational skills with the ability to prioritize assignments, maintain accurate records, and meet deadlines.

Nice To Haves

• Prior experience with managed care of health insurance environment preferred
• Training and/or Certification in Substance Use Disorders, Behavioral Health, Community Health Work, or Social Work may be preferred.

Responsibilities

• Identifies knowledge and resource gaps and works to support and educate provider, community partners, members, teammates and program partners.
• Develops a strategic approach towards policy change, new benefit development, and/or performance improvement.
• Conducts customized education and training sessions.
• Prepares and presents data interpretation and recommendations at a level understood by diverse audiences.
• Establishes and maintains partnerships with providers and community partners via effective communication via phone, email, and in-person meetings.
• Works closely with other departments to identify opportunities for education and process improvement.
• Serves as liaison between programs and providers/community partners and facilitates dialogue and information exchange internally and externally.
• Coordinates all logistics of planning and implementing training and education meetings.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level