Field Educ Spec CAS

Medtronic•USA-MN, MN

1d•$77,600 - $116,400•Hybrid

About The Position

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working onsite 4 days a week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This role will require 25% of travel to enhance collaboration and ensure successful completion of projects. Responsibilities may include the following and other duties may be assigned. Plans, develops, delivers, and coordinates in-house product training programs for field support personnel and customers. Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids. Ensures training program(s) meets company and customer objectives. Maintains communication with customers to ensure effectiveness of training. May utilize trainers with technical expertise. Continuously revises lesson plans to meet new training requirements and to keep technical information up to date. May be assigned to a core team to assess the fields needs for a new or revised curriculum build utilizing the ADDIE model of adult instructional design. Strongly influence the design of new indication and product launch education plans based on business strategy, with a significant focus on functional results. Design and execute creative and engaging Field Sales and Clinical Specialists Education programs that are targeted, purposeful, and increase electrophysiology knowledge and skills in procedures and cardiac ablation therapies, to enable the commercial organization meets its objectives. Collaborate with cross functional groups (PACE T&E, Product Marketing, Sales, Product Development, Services, Legal, Quality, and Regulatory) to create education programs, curricula, course materials and measurements that support business unit strategies and are compliant with regulatory, quality systems, and Business Conduct Standards. Demonstrate education effectiveness through systematic program evaluation and continuous improvement strategy. Work collaboratively with the Physician Education team to develop and deliver new processes, quality standards and increase efficiency of the team. Capacity to adjust swiftly to shifting priorities in order to satisfy business requirements.

Requirements

High school diploma PLUS a minimum of 6 years of related work experience in cardiac mapping and navigation.
Associate degree PLUS a minimum of 4 years of related work experience in cardiac mapping and navigation.
Bachelor’s Degree PLUS a minimum 2 years of relevant experience
Masters with minimum 1 year of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience
1 year of EP mapping experience
U.S. work authorization

Nice To Haves

Advanced Electrophysiology (RCIS or IBHRE certification is preferred)
Computer skills: Excel, Smart Sheets, Articulate & Rise, Adobe, Camtasia. Power Point, Word, Outlook, Teams, Share Point
Instructional design methods
Presentation skills
Excellent writing skills
Excellent communication skills
Collaboration and Inclusion skills
Ability to develop and foster strong relationships with external customers
Passion and ability to develop and deliver impactful training.
Strong working knowledge of Training & Education of Medical device program curriculum build and delivery processes.
Assessment of core competencies of field employees and physician customers to identify gaps in current program and build out and deliver curriculum that fills gaps identified.

Responsibilities

Plans, develops, delivers, and coordinates in-house product training programs for field support personnel and customers.
Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids.
Ensures training program(s) meets company and customer objectives.
Maintains communication with customers to ensure effectiveness of training.
Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.
May be assigned to a core team to assess the fields needs for a new or revised curriculum build utilizing the ADDIE model of adult instructional design.
Strongly influence the design of new indication and product launch education plans based on business strategy, with a significant focus on functional results.
Design and execute creative and engaging Field Sales and Clinical Specialists Education programs that are targeted, purposeful, and increase electrophysiology knowledge and skills in procedures and cardiac ablation therapies, to enable the commercial organization meets its objectives.
Collaborate with cross functional groups (PACE T&E, Product Marketing, Sales, Product Development, Services, Legal, Quality, and Regulatory) to create education programs, curricula, course materials and measurements that support business unit strategies and are compliant with regulatory, quality systems, and Business Conduct Standards.
Demonstrate education effectiveness through systematic program evaluation and continuous improvement strategy.
Work collaboratively with the Physician Education team to develop and deliver new processes, quality standards and increase efficiency of the team.
Capacity to adjust swiftly to shifting priorities in order to satisfy business requirements.

Benefits

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)