Field Diesel Mechanic - Customer Equipment

United Rentals•Hamilton, OH

About The Position

As a Field Diesel Mechanic – Customer Equipment Solutions (Service Tech IV - Field Service - CES) at United Rentals, you will perform maintenance and repairs on complex customer-owned equipment with limited or no supervision, using a high degree of independent judgment in a skilled, safe, and professional manner. The role involves traveling to customer job sites and providing exceptional customer service. There may be opportunities to progress toward leadership roles in the Service Department.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • At least 5 years of experience repairing or maintaining equipment and tools.
  • Advanced mechanical aptitude and working knowledge of tools.
  • Knowledge of construction equipment and a strong mechanical background with various engines.
  • Advanced understanding of schematics and diagrams.
  • Own tools applicable to the position.
  • Superior customer service, teamwork, and verbal and written communication skills.
  • Ability to frequently lift items weighing up to 45 pounds.

Responsibilities

  • Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using a high degree of independent judgment.
  • Travel to customer job sites to repair and maintain customer-owned equipment, and keep the service vehicle clean and professional.
  • Assist in training lower-level technicians as needed.
  • Complete paperwork and electronic documentation of work performed, including work orders, accurately and promptly each day.
  • Upsell and demonstrate a wide array of complex equipment to customers.
  • Assist with equipment and parts pickup and delivery.
  • Perform other duties as assigned.

Benefits

  • Paid parental leave
  • United Compassion Fund
  • Employee discount program
  • Career development and promotional opportunities
  • Additional vacation buy-up program (U.S. only)
  • Early wage access through Payactiv (U.S. hourly employees only)
  • Paid sick leave
  • Inclusive and welcoming culture
  • Health and financial plans
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