Field Diesel Mechanic - Customer Equipment

United Rentals•Bossier City, LA

About The Position

As a Field Diesel Mechanic – Customer Equipment Solutions (Service Tech III - Field Service - CES) at United Rentals, you will perform maintenance and repairs on complex customer-owned equipment with limited or no supervision, using independent judgment and working safely and professionally. The role includes providing exceptional customer service and may offer opportunities to progress to higher Service Technician and leadership roles in the Service Department. This is a safety-sensitive position. The mechanic travels to customer job sites and maintains a clean, professional service vehicle. Duties also include documenting work, demonstrating and upselling equipment, and assisting with equipment and parts pickup and delivery.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • 3–5 years of experience repairing or maintaining equipment and tools.
  • Advanced mechanical aptitude and working knowledge of tools.
  • Knowledge of construction equipment and a strong mechanical background in various engines.
  • Must own tools applicable to the position.
  • Superior customer service, teamwork, and verbal and written communication skills.
  • Ability to frequently lift items weighing up to 45 pounds.

Responsibilities

  • Safely maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on a variety of customer equipment and tools, using a high degree of independent judgment.
  • Complete paperwork and electronic documentation of work performed (work orders) accurately and promptly each day.
  • Upsell and demonstrate a wide array of complex equipment to customers.
  • Travel to customer job sites to repair and maintain customer-owned equipment.
  • Maintain the service vehicle in a clean and professional manner.
  • Assist with equipment and parts pickup and delivery.
  • Perform other duties as assigned.

Benefits

  • Paid parental leave.
  • United Compassion Fund.
  • Employee discount program.
  • Career development and promotional opportunities.
  • Additional vacation buy-up program (US only).
  • Early wage access through Payactiv (US hourly only).
  • Paid sick leave.
  • Inclusive and welcoming culture.
  • Health and financial plans.
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