Field Diesel Mechanic - Customer Equipment

United Rentals•Arden, NC

About The Position

As a Field Diesel Mechanic – Customer Equipment Solutions (Service Tech III - Field Service - CES), you will independently perform maintenance and repairs on complex equipment owned by customers. The work includes mechanical, electrical, hydraulic, and diesel systems and must be completed safely and professionally. You will provide exceptional customer service, travel to customer job sites, document work, demonstrate equipment, and assist with equipment and parts pickup and delivery. The role offers potential advancement to higher-level Service Technician and leadership positions in the Service Department.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license with an acceptable driving record.
  • 3–5 years of experience repairing or maintaining equipment and tools.
  • Advanced mechanical aptitude and working knowledge of tools.
  • Knowledge of construction equipment and a strong mechanical background, including knowledge of various engines.
  • Must own tools applicable to the position.
  • Superior customer service, teamwork, and verbal and written communication skills.
  • Ability to frequently lift items weighing up to 45 pounds.

Responsibilities

  • Safely maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on a variety of customer-owned equipment and tools, using independent judgment.
  • Complete paperwork and electronic documentation of work performed, including work orders, accurately and promptly each day.
  • Upsell and demonstrate a wide array of complex equipment to customers.
  • Travel to customer job sites to repair and maintain customer-owned equipment.
  • Keep the service vehicle clean and professional.
  • Assist with equipment and parts pickup and delivery.
  • Perform other duties as assigned.

Benefits

  • Paid parental leave
  • United Compassion Fund
  • Employee discount program
  • Career development and promotional opportunities
  • Additional vacation buy-up program (U.S. only)
  • Early wage access through Payactiv (U.S. hourly employees only)
  • Paid sick leave
  • Health and financial plans
  • Inclusive and welcoming culture
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