Field Diesel Mechanic - Customer Equipment

United Rentals • Albuquerque, NM

12d

About The Position

As a Field Diesel Mechanic – Customer Equipment Solutions (Service Tech III - Field Service - CES) at United Rentals, you will perform maintenance and repairs on complex equipment, including customer-owned equipment, with limited or no supervision. Work must be completed safely and professionally while providing exceptional customer service. The role includes traveling to customer job sites, maintaining a service vehicle, documenting completed work, assisting with technician training, demonstrating and upselling equipment, and helping with equipment and parts pickup and delivery. The position is designated Safety Sensitive. The role may offer opportunities to advance into leadership positions in the Service Department.

Requirements

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• 3–5 years of experience repairing or maintaining equipment and tools.
• Advanced mechanical aptitude and working knowledge of tools.
• Knowledge of construction equipment and a strong mechanical background, including knowledge of various engines.
• Advanced understanding of schematics and diagrams.
• Must own tools applicable to the position.
• Superior customer service, teamwork, and verbal and written communication skills.
• Ability to frequently lift items weighing up to 45 lbs.

Responsibilities

• Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, exercising independent judgment.
• Travel to customer job sites to repair and maintain customer-owned equipment.
• Maintain the service vehicle in a clean and professional manner.
• Assist in training lower-level technicians as needed.
• Complete work orders and other paperwork or electronic documentation accurately and promptly each day.
• Upsell and demonstrate a wide array of complex equipment to customers.
• Assist with pickup and delivery of equipment and parts.
• Perform other duties as assigned.
• Provide exceptional customer service.

Benefits

• Health and financial plans.
• Paid parental leave.
• United Compassion Fund.
• Employee discount program.
• Career development and promotional opportunities.
• Additional vacation buy-up program (U.S. only).
• Early wage access through Payactiv (U.S. hourly employees only).
• Paid sick leave.
• Inclusive and welcoming culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED