Field Deployment Technician

Bumblebee IT Services • Jacksonville, FL

4d • Hybrid

About The Position

The Field Deployment Technician supports the setup, deployment, and maintenance of IT hardware and software assets across the state. This position plays a key role in ensuring that all systems, workstations, and peripherals are installed, configured, and functioning in alignment with state standards for security, data integrity, and service availability. The ideal candidate is a detail-oriented professional with strong technical troubleshooting skills, exceptional customer service, and the ability to thrive in both independent and collaborative field environments.

Requirements

• Associate’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
• Minimum 2 years of experience in IT field support, deployment, or hardware installation.
• Proficiency in Windows 10/11 configuration and imaging.
• Working knowledge of Active Directory, Group Policy, and M365 applications.
• Familiarity with inventory management and ticketing systems (e.g., ServiceNow, Jira, or similar).
• Basic understanding of networking (TCP/IP, Wi-Fi setup, and cabling standards).
• Valid Florida driver’s license and reliable transportation.
• Ability to lift up to 40 lbs.
• Must pass background screening and fingerprint clearance.

Nice To Haves

• CompTIA A+, Network+, or ITIL Foundations certifications.

Responsibilities

• Deploy, configure, and test desktops, laptops, printers, peripherals, and network devices at statewide agency sites.
• Manage IT hardware/software asset inventory, procurement, and disposal.
• Track licensing, warranties, and asset lifecycle in compliance with state standards.
• Support audits and ensure data integrity in asset management systems.
• Collaborate with procurement teams to optimize cost and ensure compliance.
• Perform site assessments to verify readiness for equipment installation or upgrades.
• Troubleshoot connectivity and performance issues; escalate complex incidents as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree