Field CTO

Inriver•Chicago, IL
•$150,000 - $185,000

About The Position

Inriver is seeking a Field CTO to help win and grow revenue in the Americas. This senior, customer-facing technical and business advisor works alongside Sales, Solutions Engineering, Customer Success, Product, and Services. The role shapes major enterprise pursuits, leads consulting-style engagements, and represents Inriver to senior executives at large B2B manufacturing companies. The successful candidate combines hands-on product data program experience with the ability to communicate effectively with executive audiences. The Field CTO contributes to complex deals, advises customers on product data maturity and business value, conducts technical architecture and data-model assessments, and defines actionable target-state architectures and roadmaps. The role also scopes, sells, and delivers billable engagements, advises executives in strategic accounts, develops thought leadership, and shares field insights with internal teams. Regular travel across the Americas is expected.

Requirements

  • Experience working inside a B2B manufacturer or selling to manufacturers, with understanding of complex catalogues, variants, technical specifications, classification standards, multi-tier distribution, and manufacturers’ channel pressures.
  • Hands-on experience implementing, architecting, or running PIM, MDM, or product data programs, including data migration, cleansing, mapping, integration, and go-live work.
  • Ability to explain and whiteboard data models or integration patterns.
  • Executive presence and ability to present to and engage C-level leaders at multi-billion-dollar companies, simplify complex topics, and handle challenging questions.
  • Consulting skills, including framing business problems, leading workshops, and turning findings into recommendations and business cases.
  • Experience contributing to large, multi-stakeholder enterprise software deals.
  • Experience scoping and selling services work, managing to a utilization target, and delivering customer-valued engagements.
  • Roughly 10 or more years of experience in technology consulting, solution architecture, or a similar senior field role.
  • Willingness to travel regularly across the Americas.
  • Understanding of SAP, its ecosystem, and partners.

Nice To Haves

  • Experience at a PIM, MDM, DAM, or commerce vendor, or at a systems integrator or consultancy serving manufacturers.
  • Familiarity with product syndication, marketplaces, and retailer or distributor data requirements.
  • Hands-on experience applying AI to product content or data quality.
  • Public track record through conference talks, published writing, or an active industry network.
  • Relationships with SI and technology partners in the Americas.

Responsibilities

  • Contribute to the largest and most technically complex pursuits by helping account teams qualify opportunities, engage technical and executive buyers, shape solution strategies, and lead executive presentations and workshops.
  • Lead customer conversations about product data maturity, speed to market, channel and syndication performance, and the business case and ROI for change.
  • Run architecture and data-model workshops and landscape assessments across ERP, PLM, MDM, DAM, commerce, and marketplace systems.
  • Define target-state product data architectures and phased roadmaps customers can act on.
  • Scope, sell, and deliver billable engagements across pre-sales, delivery, and post-sales; own utilization and delivery quality and ensure delivered work matches what was sold.
  • Serve as a trusted advisor to senior customer and prospect leaders, including strategic accounts in renewal and expansion.
  • Develop and publish perspectives on PIM, product data, syndication, and related technology, including AI in product content; speak at events and customer forums and support analyst and partner conversations.
  • Bring field insights to Product, Marketing, and revenue leadership, and help enable Sales and Solutions Engineering teams to conduct higher-level conversations.
  • Travel regularly across the Americas to customers, events, and the team.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Short-term disability insurance
  • Long-term disability insurance
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