Field Coordinator, Retail Food Donations

CAPITAL AREA FOOD BANK•Washington, DC

1d•Hybrid

About The Position

The Food Resources department is integral to the CAFB’s mission through its work of acquiring food for communities in need throughout the Capital Region. As a member of this dynamic team, the Retail Food Donations Field Coordinator will contribute to our retail food recovery program, Partner Direct. The Partner Direct program at CAFB facilitates donation relationships between our network of partner agencies and our roster of retail and food industry donors. This position will spend most of the working time in the field conducting store visits to improve these partnerships and foster program growth. This position will require a high attention to detail, creating and disseminating reports for internal and external audiences, and collaborating with several key stakeholders to meet annual goals.

Requirements

At least 1-2 years’ experience

Nice To Haves

Strong interpersonal and relationship-building skills; comfort with enforcing policies and navigating difficult conversations
Excellent verbal and written communication skills
Strong Problem-solving skills
Extremely organized and meticulous with details
Excellent project management skills, strong follow-through, and ability to prioritize
Ability to meet deadlines
Passion for food access and food rescue/waste prevention
Self-starter with the ability to work both independently and collaboratively
Bilingual (Spanish) a plus

Responsibilities

Plan for and conduct at least eight to ten site visits per week to establish new partnerships, strengthen existing relationships, and resolve challenges
Provide onsite training for retail employees to increase donations and limit operational challenges
Initiate, support, adjust, and troubleshot individual partnerships between agencies and donors to ensure consistent food donations
Use the Meal Connect platform to track program data and use it in real-time at store visits
Follow and enforce standard operating procedures to ensure program consistency across retail stores
Support the expansion of the Partner Direct program by identifying opportunities to increase donor participation
Work with Food Resources Manager and Partner Direct Team to analyze program data, identify opportunities to improve and expand the program, and implement strategic opportunities
Maintain and distribute accurate and timely reports for internal and external stakeholders
Maintain accurate records of store visits and document in CAFB system
Work collaboratively with other divisions of the Food Resources team and other CAFB departments
Participate in weekly team meetings and any training activities as needed