Field Compensation Associate - 12 month

The Canada Life Assurance Company

22h • Remote

About The Position

As one of Canada’s leading MGAs, Financial Horizons helps over 6,500 independent advisors grow their businesses and achieve their vision of success. Financial Horizons has over 30 offices and more than 350 employees – all focused on amplifying their business with the right opportunities and solutions at the right time for them. Canada Life acquired Financial Horizons in 2017. Canada Life is a member of the Power Financial Corporation group of companies and serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. Financial Horizons continues to operate independently in the marketplace. As a Field Compensation Associate, you will work closely with your teammates on the Compensation Services team (a quick note - this is an insurance and finance related team, not HR) to help ensure that the national team meets performance expectations and team objectives. This role reports to the Manager, Compensation Services. Our company is DRIVEn (this is not a typo – it's part of our values :) ) by the amazing support we provide our industry leading advisors, often times treating them as we would our closest of friends!

Requirements

• University degree or College diploma in a relevant field
• Experience in a Compensation Insurance field
• Excel - Intermediate Plus
• Attention to detail
• Mathematical and reconciliation skills
• Proven analytical and problem-solving abilities (critical thinking)
• Team player with a positive attitude
• Ability to multi-task
• Pro-active, flexible, and have a sense of urgency
• Organizational, prioritization and time management skills
• Willingness to learn
• Bilingualism (fluent in French, English, both oral and written) is required for Quebec only

Responsibilities

• Generate statements/reports from carriers’ websites, analyze and validate the data on the back-office system (WealthServ) and update it to post commissions
• Enter MGA commissions in required databases ensuring data privacy and compliance
• Update the advisor/corporation debt in the WealthServ debt module as well as sending debt notices to advisors/corporations/Sales leaders/Senior Management ensuring data privacy and compliance
• Identify, research, analyze and assist team members in the resolution and escalation of commission posting issues in a timely manner
• Participate in the pay process (push, validation, pay, …)
• Meet tight timelines for commission close
• Assist with the analysis of Finance variances
• Provide training as required (vacation coverage, cross training, backup and commission close)
• Adapt to workloads, multiple carriers and process changes
• Communicate effectively with colleagues, internally and externally
• Provide compensation information and reports as required
• Create / maintain updated compensation posting process documentation
• Stay up-to-date with the industry changes and all carriers’ processes
• Assist with other tasks / projects as required

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree