Field Clinical Specialist - Chicago

EBR Systems•Chicago, IL

9d•$120,000 - $170,000•Remote

About The Position

EBR Systems is hiring a remote, field-based Field Clinical Specialist to support the safe and effective use of its leadless left ventricular cardiac resynchronization therapy devices. The role provides clinical, technical, and educational support to physicians, electrophysiology lab staff, and other healthcare professionals. The specialist will assist with procedures, provide product training and ongoing site support, and help improve patient outcomes and achieve company goals. Candidates must live within the assigned territory, preferably in Chicago, and within one hour of a major commercial airport. The role involves frequent travel, approximately 80% of the time, to healthcare facilities, industry events, and EBR offices. Travel may include weekends, overnight stays, and international destinations. A valid driver’s license and compliance with applicable driving and state regulations are required. The position requires relevant clinical support experience in field clinical support, clinical engineering, or a similar medical-device-industry role, along with one of these combinations: a high school diploma and 11 years of relevant experience; an associate degree and 9 years; a bachelor’s degree and 7 years; or an advanced degree and 5 years. Candidates should have experience in cardiac rhythm management, structural heart, or advanced cardiac therapies, and familiarity with echocardiographic imaging, trans-septal techniques, and cardiac intervention workflows. The role requires standing, walking, sitting, talking, hearing, handling objects or controls, reaching, and occasionally stooping, kneeling, bending, crouching, and lifting up to 20 pounds. It may involve extended periods of sitting or standing, visual monitoring, and moderate noise levels. Specific vision abilities include close and distance vision, depth perception, color vision, and the ability to adjust focus. EBR Systems describes its culture as collaborative and transparent, with career growth opportunities, competitive compensation, equity, comprehensive benefits, and generous paid time off. The stated base salary range is $120,000–$170,000; compensation may also include bonuses and equity. The offered salary depends on factors including experience, knowledge, skills, location, internal equity, and market alignment.

Requirements

Relevant experience in field clinical support, clinical engineering, or a similar clinical role within the medical device industry.
One of the following education and experience combinations: high school diploma plus 11 years of relevant experience; associate degree plus 9 years; bachelor’s degree plus 7 years; or advanced degree plus 5 years.
Proficiency with CRM software, Microsoft Office applications, virtual meeting tools, and project management tools.
Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies.
Familiarity with echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows.
Ability to communicate complex clinical concepts, train diverse audiences, and work effectively in interventional cardiac procedure settings.
Familiarity with cardiac imaging and hospital decision-making processes.
Strong communication, negotiation, and presentation skills, including the ability to influence the target audience.
Ability to develop physician champions and navigate complex account environments.
Willingness to travel approximately 80% of the time, including frequent travel to healthcare facilities and possible weekend, overnight, and international travel.
Valid driver’s license and compliance with applicable driving and state regulations.
Ability to stand, walk, sit, talk, hear, handle or feel objects or controls, reach, stoop, kneel, bend, crouch, and lift up to 20 pounds.
Required vision abilities include close vision, distance vision, depth perception, color vision, and the ability to adjust focus.

Responsibilities

Provide on-site clinical assistance and technical expertise during leadless LV therapy procedures.
Identify suitable patients, support adherence to best practices, and troubleshoot devices as needed.
Assist with pre-procedure planning and post-procedure follow-up to address technical or clinical issues.
Provide training, presentations, and hands-on demonstrations for healthcare professionals.
Guide users on imaging modalities, procedure workflows, and product features.
Build and maintain relationships with physicians, research coordinators, and clinical teams.
Serve as the primary contact for assigned sites, supporting device utilization, procedural planning, and logistics.
Provide ongoing support and resources to help physicians achieve clinical and operational goals.
Develop and deliver educational materials, models, simulations, and in-service programs.
Ensure clinical teams understand device functionality, procedural techniques, and clinical data interpretation.
Gather feedback on device performance, procedural efficiency, and patient outcomes.
Use methods such as surveys, interviews, and focus groups to collect feedback; analyze it for trends and improvement opportunities.
Collaborate with engineering and product development teams to inform product enhancements and future innovations.
Ensure clinical activities comply with regulatory requirements, company policies, compliance standards, and ethical guidelines.
Maintain accurate documentation and secure and maintain vendor credentials required by healthcare facilities.
Perform other duties as assigned.