Field Clinical Educator, California

argenx • Los Angeles, CA

14h • Remote

About The Position

The Field Clinical Educator provides clinical education to external stakeholders across the gMG, CIDP, and future-indication regional community. The role leads and implements clinical education strategies and delivers disease- and product-related education to community and academic institutions, hospitals, extended-care health providers, and patients. The position covers the San Jose, Los Angeles West, and Los Angeles East, California markets.

This field-based position requires the employee to live within the supported geography and travel approximately 80% of the time, including nights and weekends based on customer and patient needs. The role is eligible to participate in short-term and long-term incentive programs and includes a comprehensive benefits package, subject to applicable plan terms and guidelines.

Requirements

• Bachelor of Science, nursing degree, or advanced clinical degree from an accredited institution.
• At least 5 years of advanced practice or nursing experience.
• At least 3 years of biotech or pharmaceutical industry experience.
• Ability to live within the geography supported.
• Ability to travel approximately 80% of the time, including nights and weekends based on customer and patient needs.
• Expertise in adverse events and patient management, with a patient-centric approach to educational needs.
• Experience and effectiveness as an educational presenter and discussion facilitator for registered nurses, pharmacy staff, advanced practitioners, and other audiences.
• Extensive knowledge and understanding of customer educational needs and priorities, and of available patient education and support interventions.
• Ability to engage customers by aligning the approach with customer interests and company strategy and goals.
• Ability to develop collaborative internal relationships to work toward shared goals and address complex patient-journey challenges.
• Ability to work independently with discretion and good judgment without regular direct supervision.
• Excellent presentation and communication skills.
• Proficiency in Microsoft Suite, including Excel and PowerPoint.
• Commitment to argenx values, ethical standards, and compliance expectations.

Responsibilities

• Work with internal and external stakeholders to understand current education opportunities, then develop strategies and plans for identified populations.
• Use role-specific clinical knowledge to discuss product and disease-state content, terminology, and concepts with advanced practice clinicians, nurses, pharmacists, infusion support staff, and other health care providers.
• Educate extended-care teams and other health care providers about adverse-event profiles and appropriate patient management to support safe and effective treatment use consistent with labeling.
• Present disease-state and product information at advanced-practice and nurse education events, addressing the specific needs of those audiences.
• Address treatment-related questions from nurses and other health care providers, including questions about adverse events.
• Develop practical, high-quality, creative learning and development solutions tailored to individual accounts.
• For patients after prescription and with necessary consent, work compliantly with health care providers and internal cross-functional teams to provide a positive educational experience.
• Educate patients about disease state, the treatment journey, therapy formulations, preparation, expectations, disease-management tools, and adherence using approved resources; answer targeted questions about expectations, adverse effects, and expected outcomes.
• Support local patient education programs by compliantly coordinating with other internal customer-facing teams, such as for patient advocacy group meetings.
• Develop insights into the informational needs of nurses and other health care providers across different professional segments and care settings, as well as patient challenges and available education and support interventions.
• Build credibility and trust by understanding customers’ operational practices, decision-making processes, standards of care, priorities, and changing needs.
• Create account education engagement plans with objectives, actions, responsibilities, timelines, and resource allocation; develop and implement routing plans to improve field time and impact.
• Use written and oral communication to support cross-functional collaboration and coordination of customer needs.
• Contribute perspectives and customer insights to the key account management process and recommend strategies integrating nurse education solutions.
• Engage with cross-functional teams and communities in an integrated manner.

Benefits

• Retirement savings plans
• Health benefits
• Other benefits under applicable plans and program guidelines
• Eligibility to participate in short-term and long-term incentive programs, subject to applicable terms and policies

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level