Field Expert and Recruiter

ComForCare Home Care - North Austin•Round Rock, TX
•$20 - $25•Hybrid

About The Position

ComForCare Home Care – North Austin is looking for a highly dependable, organized, and people-focused Field Care & Recruitment Specialist who can help us recruit great caregivers while also ensuring our clients receive a strong, professional start to their care. This is a hands-on role for someone who enjoys working with people, being out in the field, recruiting caregivers, and solving problems.

Requirements

  • Accountable and dependable — follows through without needing constant reminders.
  • People-oriented — comfortable working with seniors, families, caregivers, and applicants.
  • Proactive — identifies problems and works toward solutions instead of waiting for instructions.
  • Organized — able to manage recruiting responsibilities while coordinating field visits.
  • Professional and warm — represents ComForCare well in clients' homes and in the community.
  • Comfortable giving feedback — able to coach caregivers respectfully while maintaining expectations.
  • Team-oriented — communicates well with scheduling, operations, recruiting, and leadership.
  • Flexible — understands that home care is a dynamic environment and priorities can change quickly.
  • Strong verbal and written communication skills.
  • Comfortable using scheduling, applicant-tracking, and other computer systems.
  • Reliable transportation and ability to travel to client homes throughout our service area.
  • Ability to work independently and manage multiple priorities.

Nice To Haves

  • Experience in home care, senior care, healthcare staffing, recruiting, HR, or a related field preferred.
  • Experience interviewing or recruiting hourly employees is a plus.

Responsibilities

  • Meet new clients and understand their care plan, needs, preferences, and expectations.
  • Introduce caregivers to clients for first-time shifts and help ensure a smooth start of care.
  • Review care plan expectations with caregivers and make sure they understand their responsibilities.
  • Conduct client check-ins, supervisory visits, reassessments, and other field visits as assigned.
  • Observe caregiver/client compatibility and communicate concerns or changes to the office team.
  • Coach caregivers in the field when additional guidance is needed.
  • Help identify potential client or caregiver issues before they become larger problems.
  • Maintain professional communication with clients, families, caregivers, and the office team.
  • Recruit qualified caregivers through job boards, referrals, community outreach, and other recruiting channels.
  • Screen applicants for experience, professionalism, availability, reliability, and overall fit.
  • Conduct caregiver interviews.
  • Follow up consistently with qualified applicants and move candidates efficiently through the hiring process.
  • Assist with orientations and onboarding.
  • Verify that required hiring documentation is completed before caregivers are activated.
  • Maintain an active pipeline of caregivers based on current and anticipated client needs.
  • Work closely with scheduling and operations to understand where and when caregivers are needed most.
  • Support caregiver retention through communication, engagement, and early identification of concerns.
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