Field Auto Claims Adjuster – Springfield, IL
About The Position
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. In this role, you will leverage your expertise in auto damage assessment to inspect vehicles, evaluate losses, and prepare accurate, comprehensive estimates for both first- and third-party material damage claims across auto or specialty lines. The ideal candidate brings proficiency in CCC ONE estimating software, strong negotiation and time management skills, and a customer-focused approach to delivering an exceptional claims experience. National General Insurance is seeking a Field Auto Claims Estimator to support our Kentucky region. Join our high-performing auto claims team where your estimating expertise, customer focus, and negotiation skills shape every outcome. The candidate must be currently located within a 100-mile radius of the service areas: Springfield, IL, Peoria, IL and East St. Louis, MO. Candidates living in Springfield, IL and East St. Louis, MO are welcomed as long as they can travel throughout the region to support our customers. Depending on business needs, some work may be field-based, while some may be remote.
Requirements
- Proficiency in CCC ONE estimating software
- Strong negotiation skills
- Strong time management skills
- Customer-focused approach
- Currently located within a 100-mile radius of the service areas: Springfield, IL, Peoria, IL and East St. Louis, MO
- Ability to travel throughout the region to support customers
- Authorization to work in the United States
Nice To Haves
- Auto Insurance Claims
- Business Acumen
- Business Management
- Claims Resolution
- Critical Thinking
- Financial Analysis
- Negotiation
- Quality Management
Responsibilities
- Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities
- Possesses a deep understanding of the content of all policy types written by the company
- Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines
- Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option
- Builds mastered relationships with both internal and external customers across multiple lines
Benefits
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement to help offset internet costs for eligible remote employees
- Dedicated, private workspace free from distractions, along with appropriate desk and seating (for remote work)
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload (for remote work)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
