Field Auto Adjuster Philadelphia PA

Allstate • Philadelphia, PA

5d • $68,500 - $117,700 • Onsite

About The Position

As a Field Auto Adjuster, you'll be at the forefront of our claims process—meeting customers where they are, whether it's at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No two days are the same—whether you're evaluating damage on-site or collaborating with body shops and service providers, you'll enjoy a fast-paced, hands-on role that keeps you engaged and on your toes.

Requirements

• 18 months+ experience in auto collision estimating using CCC or Mitchell.
• High School Diploma or a GED.
• Proficient written and verbal communication skills to effectively interact with customers.
• Strong attention to detail and ability to write precise and comprehensive estimates.
• Comfortable with utilizing technology and various platforms for claims processing.
• Excellent time management and organizational skills to manage multiple assignments effectively.
• Valid driver's license and willingness to travel as part of the job requirements.
• Must be located in Philadelphia PA.
• Must attend 2-weeks of in person training.
• May be expected to obtain an adjuster’s license in multiple markets.
• Must maintain all licensing required for your role.
• Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
• Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.
• Must have a dedicated, private workspace free from distractions, along with appropriate desk and seating when working from home.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Nice To Haves

• Active appraiser license or active adjuster license in TX, FL, or your resident state (for sign-on bonus eligibility).

Responsibilities

• Meet customers at their home, repair shop, or tow yard.
• Write estimates for vehicle damage.
• Guide customers through the repair or total loss process.
• Conduct in-person visits, virtual inspections, and written communication.
• Evaluate damage on-site.
• Collaborate with body shops and service providers.
• Independently review casualty and related claims, assess damage, and interpret policy coverage.
• Guide customers through a fast, fair, and easy claims process using phone, email, and video.
• Evaluate and negotiate settlements with customers, vendors, carriers, and claimants.
• Maintain accurate, timely documentation in the claims system.

Benefits

• Monthly internet stipend of $80.
• Company car (based on annual work mileage).
• Mileage reimbursements for personal vehicle usage during work.
• Competitive salary based on experience and qualifications.
• Medical, dental, and vision coverage.
• Allstate pension plan and 401(k) savings plan.
• Ayco financial coaching.
• Spring Health mental and emotional wellbeing resources.
• Paid parental leave.
• Adoption reimbursement.
• Paid time off.
• Tuition reimbursement.
• Wellness incentives.
• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED