Field Auto Adjuster Middlesex County CT

Allstate•Hartford, CT

4d•Onsite

About The Position

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Adjuster, you'll be at the forefront of our claims process—meeting customers where they are, whether it's at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No two days are the same—whether you're evaluating damage on-site or collaborating with body shops and service providers, you'll enjoy a fast-paced, hands-on role that keeps you engaged and on your toes.

Requirements

18 months+ experience in auto collision estimating using CCC or Mitchell.
Proficient written and verbal communication skills to effectively interact with customers.
Strong attention to detail and ability to write precise and comprehensive estimates.
Comfortable with utilizing technology and various platforms for claims processing.
Excellent time management and organizational skills to manage multiple assignments effectively.
Valid driver's license and willingness to travel as part of the job requirements.
Must be located in Middlesex County CT.
Must attend 2-weeks of in person training.
May be expected to obtain an adjuster’s license in multiple markets.
Must maintain all licensing required for your role, including any continuing education and/or other state-affiliated requirements for licensing renewal.
Must have a dedicated, private workspace free from distractions, along with appropriate desk and seating when working from home.
Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Nice To Haves

Active appraiser license or active adjuster license in TX, FL, or your resident state (for sign-on bonus eligibility).

Responsibilities

Evaluate damage on-site.
Collaborate with body shops and service providers.
Meet customers at their home, repair shop, or tow yard.
Write estimates and guide customers through the repair or total loss process.
Utilize a mix of in-person visits, virtual inspections, and written communication.
Independently review casualty and related claims, assess damage, and interpret policy coverage.
Guide customers through a fast, fair, and easy claims process using phone, email, and video.
Evaluate and negotiate settlements with customers, vendors, carriers, and claimants.
Navigate a fast-paced environment using estimate tools, job aids, and settlement platforms.
Maintain accurate, timely documentation in the claims system.

Benefits

Monthly internet stipend of $80.
Company car (based on annual work mileage).
Mileage reimbursements for personal vehicle usage.
Competitive salary based on experience and qualifications.
Medical, dental, and vision coverage.
Allstate pension plan and 401(k) savings plan.
Ayco financial coaching.
Spring Health mental and emotional wellbeing resources.
Paid parental leave.
Adoption reimbursement.
Paid time off.
Tuition reimbursement.
Wellness incentives.
Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.