Auto Field Adjuster - Durham, NC
About The Position
National General, a part of The Allstate Corporation, is seeking an experienced Auto Field Adjuster to join their field estimating team supporting the Durham, North Carolina market. This is a territory-based, field position requiring candidates to reside within 30 miles of Durham. The role involves inspecting vehicles, evaluating losses, and preparing or auditing accurate estimates for auto or specialty lines claims. Additionally, the adjuster will support team success through training, mentoring, quality control, and providing technical guidance. An active adjuster's license is strongly preferred, with a willingness to obtain one shortly after hire if not currently held. The ideal candidate will be proficient in CCC ONE estimating software, possess strong negotiation and time management skills, and maintain a customer-focused approach.
Requirements
- Proficiency in CCC ONE estimating software.
- Strong negotiation skills.
- Strong time management skills.
- Customer-focused approach.
- Candidates must reside within 30 miles of Durham, NC.
- Willingness to obtain an active adjuster's license shortly after hire if not currently held.
Nice To Haves
- An active adjuster’s license is strongly preferred.
Responsibilities
- Inspect vehicles, evaluate losses, and prepare or audit accurate, comprehensive estimates for both first- and third-party material damage claims across auto or specialty lines.
- Possess strong estimating fundamentals to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities.
- Possess a deep understanding of the content of all policy types written by the company.
- Negotiate settlements, make settlement payments, and document all activities in complex files across multiple lines.
- Evaluate settlement alternatives by reviewing regulatory compliance and fair claims practices, and make decisions on the best option.
- Build strong relationships with both internal and external customers across multiple lines.
- Support team success through training, mentoring, quality control, and providing technical guidance on material damage claims.
Benefits
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Monthly connectivity reimbursement for eligible remote workers to help offset internet costs.
- Opportunity to support causes that mean the most to you.
- Opportunity to be part of a winning team making a meaningful impact.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
