Field Area Manager

Water Technologies•Portland, TX

6d•Remote

About The Position

Veolia Water Tech is seeking a Field Area Manager to oversee industrial water treatment systems in a designated region. The role leads a team of Field Service employees and combines project leadership, people management, customer engagement, technical oversight, and operational and financial management to support and grow service operations. The position supervises 10 to 15 employees and coordinates scheduling, equipment, materials, projects, preventative maintenance, contract performance, and customer needs. It is remote within Houston, Austin, San Antonio, Corpus Christi, and Victoria, Texas, with approximately 50% travel and on-call responsibility for emergency response. The Field Area Manager works with CAPEX project managers, territory managers, commercial leaders, customers, and internal stakeholders. The position manages small projects such as Mobile Water Systems and refurbishments; reviews engineering drawings and P&IDs; monitors operational metrics and contract budgets; administers EHS, Human Resources, and Fleet policies; and supports recruitment, career development, and professional growth of Field Service employees. The role also anticipates operational risks and customer needs, communicates project and contract changes, and reports progress and performance to leadership.

Requirements

Bachelor of Science degree in a technical field, such as Chemistry or Chemical, Mechanical, or Electrical Engineering; alternatively, five years’ experience and relevant leadership experience in industrial water, wastewater, food and beverage water treatment solutions, or a related field.
Must be able to obtain a TWIC card.
Knowledge of quality and safety protocols.
Knowledge of industrial water treatment processes.
Proven track record in process improvement, project management, and project controls.
Thorough understanding of industrial maintenance activities, including permitting.
Proficient in team building and management.
Technical proficiency in understanding and addressing issues affecting Ultrapure Water Systems.
Ability to manage multiple tasks and follow up internally and externally.
Reliable, thorough problem-solving approach.
Proficiency in Google Suite, Tableau, and Salesforce.
Excellent analytical, organizational, time-management, and communication skills.
Experience in change management.
Knowledge of OSHA standards.
Ability to lead and motivate Field Service Representatives, encouraging collaboration and a positive work environment.
Ability to understand financial matters.
Ability to read and redline engineering drawings and P&IDs.
Ability to focus on achieving contractually required water quantity and quality.
Able to work on-call for emergency response and travel approximately 50%.

Nice To Haves

Certification in Project Management or active coursework in Project Management.
Six Sigma Root Cause Analysis training.
Wastewater license certifications.
Advanced degrees or certifications in Mechanical or Electrical fields.
Leadership certifications or experience.
Experience in water plant operations or maintenance.

Responsibilities

Supervise 10 to 15 employees within a region, ensuring proper scheduling and utilization.
Collaborate with CAPEX project managers to maintain clear communication and efficient operations.
Manage small projects, including Mobile Water Systems and refurbishments.
Review and edit engineering drawings and P&IDs, and understand instrument controls.
Implement changes to improve project efficiency and effectiveness.
Keep stakeholders informed about project modifications, contract timelines, and scheduling.
Anticipate outages, technical difficulties, and additional customer needs, and adjust plans accordingly.
Schedule field service personnel and coordinate equipment allocation and materials purchasing with territory managers.
Estimate time, cost, and resource needs for tasks.
Administer EHS, Human Resources, and Fleet policies.
Support the career development and growth of Field Service Representatives.
Use data analysis and reporting to monitor contract performance.
Develop contract budgets and financial forecasts.
Manage operational and maintenance risks and escalate critical issues when needed.
Report project progress, staff utilization, and contract spend versus budget to leadership.
Administer Preventative Maintenance programs across project lines and customer accounts, and record corrective maintenance actions.
Track system performance, employee utilization, overtime, and operational costs.
Establish and maintain connections with clients.
Collaborate with commercial leaders to develop and expand the business.
Recruit and support the professional development of Field Service Employees within the designated geographic area and contract portfolio.