About The Position

The Field Applications Specialist provides technical and applications expertise to support customer success, instrument utilization, workflow optimization, and commercial growth across an assigned territory. Working with Sales, Service, and Customer Support teams, the specialist helps customers maximize the value of Leica Biosystems’ automated instrumentation, reagents, and workflow solutions. The role is part of the Commercial Team and reports to the Field Applications Manager. This field-based position supports Core Histology customers by delivering training, workflow consultation, technical expertise, and post-sale applications support. It includes customer-facing work throughout the product lifecycle, from evaluations and installations through validations, workflow optimization, and ongoing support. The posting identifies the position as eligible for remote work from home and requires up to 75% domestic travel, with occasional international travel and possible overnight stays.

Requirements

  • High school diploma or GED.
  • At least 1 year of Histology laboratory experience in a clinical, research, or industrial setting.
  • Understanding of the relevant Histology marketplace or a related discipline.
  • At least 1 year of experience optimizing, operating, and supporting manual and automated Core Histology and related products.
  • Strong communication, presentation, and customer-facing skills, including the ability to provide technical training and workflow consultation.
  • Ability to work independently in a field-based environment and manage travel, customer priorities, and territory responsibilities.
  • Valid driver’s license with an acceptable driving record.
  • Ability to travel up to 75% by air and/or car, potentially including overnight stays; travel is primarily domestic but may occasionally be international.
  • Ability to regularly lift, move, slide, raise, and/or place up to 50 pounds; stand, walk for prolonged periods, sit, squat, kneel, use stairs, and reach with hands and arms.

Nice To Haves

  • HT, HTL, or QIHC (ASCP) certification.

Responsibilities

  • Provide technical and applications expertise during instrument evaluations, installations, validations, workflow optimization, and post-sale support for Core Histology solutions.
  • Partner with Sales, Service, and Commercial teams to support territory growth, demonstrate product value, support customer evaluations, and advance opportunities that encourage adoption and retention.
  • Deliver customer training and education to improve laboratory proficiency, instrument utilization, workflow efficiency, and customer satisfaction.
  • Investigate and resolve complex applications-related issues in collaboration with Technical Service, Global Product Support, Business Units, and Commercial teams.
  • Maintain accurate documentation of customer activities, applications support, product feedback, and quality-related events, while complying with company and regulatory requirements.

Benefits

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Bonus or incentive pay
  • Sales Incentive Compensation
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