Field Applications Engineer

Astronics Corporation•Orlando, FL

About The Position

Astronics Test Systems is seeking a Field Applications Engineer to join its Customer Support team. The role supports software and hardware used to perform functional and diagnostic testing of electronic and electro-mechanical assemblies, or Units Under Test (UUTs). The engineer modifies, tests, and optimizes test system applications with limited development; troubleshoots software, hardware, and system integration issues; and implements controlled updates to improve system performance. Working remotely and at customer locations, the position provides technical support, customer-specific solutions, product training, and system demonstrations. Astronics Test Systems provides training on its products, applications, and support processes. The engineer develops and maintains knowledge of assigned test systems; assembles, configures, calibrates, installs, and commissions systems; develops and modifies test applications and software; and collaborates with Engineering and other technical teams to resolve issues and validate changes. The role also documents work, follows applicable validation, change-control, cybersecurity, quality, safety, ESD, and customer-site requirements, and travels up to 60% to customer locations. Occasional second-shift, third-shift, weekend, or other nonstandard work may be required based on customer access and operational needs.

Requirements

Demonstrated software development experience using one or more programming languages or development environments, such as C, C++, C#, Python, LabVIEW, TestStand, or comparable technologies.
Strong analytical and troubleshooting skills, including structured root-cause analysis of software, hardware, and system-performance issues.
Strong written, verbal, and customer-facing communication skills, including the ability to explain technical concepts, provide technical guidance, and deliver customer training.
Experience using electronic test and diagnostic equipment, such as oscilloscopes, digital multimeters, and signal generators.
Ability to interpret technical documentation, including software requirements, electrical schematics, wiring diagrams, interface documentation, and troubleshooting procedures.
Ability to manage changing priorities, work effectively under time constraints, and adapt to customer schedules and operational requirements.
Ability to work independently after required ATS product training while following established change-control, documentation, and escalation procedures.
Ability to travel up to 60% and occasionally work second shift, third shift, weekends, or other nonstandard hours.
Bachelor’s degree in Electrical/Electronics Engineering (BSEE).
Practical experience developing test automation applications and diagnostics.
Experience with software development languages such as C, C++, C#, MATLAB, and LabVIEW.
Familiarity with Microsoft Office Suite and revision-control software such as Git or SVN.

Nice To Haves

Two to five years of relevant experience in software development, test engineering, systems integration, applications engineering, field support, or a related technical role.
Experience developing or supporting automated test applications, diagnostic software, test sequences, or electronic test systems.
Knowledge of RF measurements and experience using RF test equipment, such as signal generators, spectrum analyzers, power meters, or network analyzers.
Familiarity with software-defined architectures, software-defined radio, automated test equipment, or modular instrumentation.
Experience with configuration-management or revision-control tools, such as Git or SVN.
Experience providing technical support, training, installation, or commissioning services at customer locations.

Responsibilities

Develop and maintain working knowledge of assigned Astronics test systems, including hardware, software, instrumentation, interfaces, system self-test functions, and UUT applications.
Assemble, configure, calibrate, install, and commission test systems and related equipment at ATS and customer locations.
Diagnose and repair system hardware or integrate new hardware needed to support software, firmware, instrumentation, or customer application changes.
Modify, test, and optimize existing test system software to correct deficiencies and support customer, hardware, or firmware requirements.
Develop test applications, test sequences, diagnostic routines, interfaces, and custom scripts for customer-specific requirements, remotely or on-site.
Collaborate with Engineering and other technical teams to reproduce issues, resolve legacy application deficiencies, develop corrective actions, and validate code changes.
Provide remote and on-site customer support, including structured troubleshooting, technical guidance, application-specific training, and operator education.
Support system installations, customer acceptance activities, technical demonstrations, and product presentations.
Help resolve open technical issues, acceptance items, and scope gaps from system installations or previous deployments.
Provide occasional pre-sales and post-sales technical consultation, including application reviews, solution feasibility assessments, and identification of technical risks.
Use approved configuration-management and revision-control tools, such as Git or SVN, to maintain software traceability, version integrity, and controlled release baselines.
Document software changes, test results, system configurations, service activities, technical findings, and required follow-up actions in approved ATS systems.
Follow established software validation, change-control, cybersecurity, quality, safety, ESD, and customer-site requirements.
Travel up to 60% to customer locations for installation, commissioning, troubleshooting, training, and software or system updates.
Occasionally work second shift, third shift, weekends, or other nonstandard hours based on customer access and operational requirements.

Benefits

Health, dental, vision, disability, and life insurance
Flexible spending account (FSA) and health savings account (HSA)
Voluntary life/AD&D, voluntary critical illness, accident prevention, and hospital indemnity coverage
401(k)
Employee Stock Purchase Plan
Employee Assistance Program
Wellness Program
Generous paid time off
Paid holidays
Paid parental leave
Tuition reimbursement program