Field Application Specialist - HammerHead

The Toro Company • Perry, WI

6d • Hybrid

About The Position

The Field Application Specialist reports to the Manager, Application Specialists and is responsible for facilitating training and practicums, as well as providing advanced technical support for HammerHead equipment applications. This includes new equipment startups, pilot programs, rental equipment technical support, and above-ground live demonstrations. This position contributes to our high level of customer support by acting as a trusted advisor and conducting activities with the highest degree of integrity, efficiency, and professionalism.

Requirements

• High school diploma or equivalent required.
• Valid US driver's license required; must be able to rent a car in anywhere in the United States.
• Mechanical mindset.
• Basic knowledge of Microsoft Word and PowerPoint or equivalent.
• Results-oriented, hands-on approach to customer support and training.
• Ability to mentor and coach customers on best practices.
• Critical reasoning skills and the ability to listen and acquire critical information.
• Confident while at the same time having the ability to be sincerely approachable and personable.
• Self-starter with the self-discipline to schedule and complete tasks without direct supervision.

Nice To Haves

• Prior experience with (CIPP) Cure in Place Pipe is preferred.
• Experience in the plumbing industry, as a trainer, project manager, project supervisor, or crew leader is preferred.
• Demonstrated record of working in a close, collaborative, team environment with a persona that embodies the essence of "we" over "me."

Responsibilities

• Travel to multiple job/construction sites throughout the year via air and highways.
• Facilitate customer training using highly specialized industry expertise and principles of adult learning theory.
• Support sales by conducting pilot programs, providing technical support for rental equipment, and performing live above-ground demonstrations for prospective customers.
• Assess trainees using a standardized rubric for certification purposes.
• Maintain a high level of product knowledge of the HammerHead Trenchless product lines.
• Act as subject matter expert for the development of training curriculum, testing, and materials.
• Test products in the field and at the main facility.
• Provide regular feedback to product management from customers regarding current issues and future needs.
• Participate in regional and national trade shows.
• Maintain budgeted expense levels.

Benefits

• Competitive salary
• Affordable and top tier medical/dental/vision plan
• 401k
• Casual dress code
• Wellness resources (mental health, financial health, etc.)
• 20 hours of paid time to volunteer in the community
• Tuition reimbursement
• Opportunities to move into new areas of interest
• Promotion opportunities
• Eligibility to participate in an incentive program
• Access to pay early with the dailypay app

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED