VENCE Field Application Specialist

MSD • San Diego, CA

2d • Remote

About The Position

The Vence Field Application Specialist is the R&D front line for Vence customers. You will combine deep product knowledge with practical field experience to help design, configure, and optimize Vence solutions on farms and ranches. Working closely with producers, deployment teams, rancher success, product managers and engineering, you ensure that Vence systems are correctly specified, robustly implemented, and delivering consistent value in real-world conditions.

Requirements

• Minimum 5 years experience in field application, systems engineering, technical operations, or similar hands‑on roles, preferably involving complex HW/SW systems
• Strong analytical and problem‑solving skills; comfortable diagnosing issues using data, logs, and field observations
• Ability to operate independently in the field while collaborating effectively with R&D and Field Operations teams
• Strong written and verbal communication skills
• Willingness to travel at least 50% and work in outdoor or operational environments as required
• Valid Driving License

Nice To Haves

• Bachelor’s degree in Engineering, Computer Science, Applied Sciences, or a related field of study - advantage

Responsibilities

• Contribute to field testing strategy and objectives by participating in the definition of field‑testing OKRs, success criteria, and key metrics, providing practical field, operational, and domain input to ensure objectives are realistic, measurable, and aligned with product lifecycle goals.
• Participate in defining and refining field test protocols, test scenarios, and data requirements, collaborating with R&D, engineering, and product stakeholders who own overall test strategy and governance, and ensuring protocols reflect real‑world operating conditions and constraints.
• Execute and support field trials across early and mid product lifecycle stages, including site readiness, on‑site execution, monitoring of test progress, structured data collection, and identification of anomalies, risks, and deviations from expected behavior.
• Collaborate closely with Field Operations teams on large‑scale, multi‑site, or operationally intensive field activities, aligning on roles, responsibilities, logistics, and sequencing to ensure safe, consistent, and scalable execution.
• Own R&D‑driven field investigations, acting as the technical owner for complex or escalated field‑originated issues, leading root‑cause analysis across hardware, software, data, and operational dimensions, and coordinating with engineering, data, and algorithm teams to drive resolution and design improvements.
• Translate field execution and investigation outcomes into actionable R&D insights, working with R&D Delivery, Solution Engineering, and Product to inform design decisions, readiness assessments, and lifecycle stage transitions.
• Document and communicate field outcomes, including trial execution results, investigation findings, and recommendations, contributing to continuous improvement of field testing practices, methodologies, and cross‑team ways of working.

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days
• annual bonus
• long-term incentive

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed