Application Field Specialist (Sales)

TIGER DRYLAC USA INCSt. Charles, IL
Onsite

About The Position

The Powder Coating Application Field Specialist is responsible for providing sales support through troubleshooting and resolving customer issues. TIGER Drylac is a professionally managed and family-owned business with over 80 years of experience in the powder coating industry. They are looking for employees who are curious and passionate, with the courage to take themselves and their products to the next level. TIGER Drylac aims to create a motivating workplace with additional benefits and fosters a collaborative, safety-focused, and growth-oriented team environment.

Requirements

  • College Degree and/or 5+ years of technical support with proven success record
  • Proficient in English (written and oral)
  • 5 + years in technical application and/or chemistry formulation
  • Worked with testing devices
  • Microsoft Office Proficient

Nice To Haves

  • 5 + years in coating industry is preferred
  • Multi-cultural (global environment) is preferred
  • Spanish is an asset

Responsibilities

  • Co-ordination of AFS strategies to further develop ATG’s
  • Actively participate in development of key accounts and new business
  • Provides guidance and technical support to sales force
  • Conducts training
  • Troubleshoots technical problems
  • Maintains knowledge of current technical application and chemistry formulation trends
  • Participates in external events as required
  • Actively works to understand customer application requirements based on the knowledge of substrates, cleaning, pretreatment, application and cure but not limited to the chemical make-up, color technology and equipment set up and operation.
  • Provide system testing and audits of customer’s lines using testing equipment
  • Conducts line trial analysis
  • Monitor the quality and process of new product test runs
  • Support the introduction of new products
  • Assist in the development of new powder coating systems
  • Prove feedback on opportunities for laboratory product and process improvement
  • Interact with co-workers, peers and supervisor in a constructive, productive and cooperative manner
  • Consider the safety and well-being of yourself and others
  • Driving Full Responsibility and Advice Process throughout the organization
  • Follow and Live Liberating Organism (LO) strategies and principles.
  • Follow the requirements for ISO 14001 and 9001 systems
  • Support and promote “TIGER’s Great Place to Work” environment as per TIGER's behavioral competencies and code of conduct

Benefits

  • Profit sharing for all employees
  • Employee gifts
  • TIGER Golden Award for special performance
  • Fitness subsidy
  • Technical & personal development opportunities
  • Information & Communication
  • Birthday & work anniversary awards
  • Personal Protective Equipment Subsidy
  • Fresh fruit daily
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