Application Field Specialist (Sales)

TIGER DRYLAC USA INC•St. Charles, IL

1d•Onsite

About The Position

The Powder Coating Application Field Specialist is responsible for providing sales support through troubleshooting and resolving customer issues. TIGER Drylac is a professionally managed and family-owned business with over 80 years of experience in the powder coating industry. They are looking for employees who are curious and passionate, with the courage to take themselves and their products to the next level. TIGER Drylac aims to create a motivating workplace with additional benefits and fosters a collaborative, safety-focused, and growth-oriented team environment.

Requirements

College Degree and/or 5+ years of technical support with proven success record
Proficient in English (written and oral)
5 + years in technical application and/or chemistry formulation
Worked with testing devices
Microsoft Office Proficient

Nice To Haves

5 + years in coating industry is preferred
Multi-cultural (global environment) is preferred
Spanish is an asset

Responsibilities

Co-ordination of AFS strategies to further develop ATG’s
Actively participate in development of key accounts and new business
Provides guidance and technical support to sales force
Conducts training
Troubleshoots technical problems
Maintains knowledge of current technical application and chemistry formulation trends
Participates in external events as required
Actively works to understand customer application requirements based on the knowledge of substrates, cleaning, pretreatment, application and cure but not limited to the chemical make-up, color technology and equipment set up and operation.
Provide system testing and audits of customer’s lines using testing equipment
Conducts line trial analysis
Monitor the quality and process of new product test runs
Support the introduction of new products
Assist in the development of new powder coating systems
Prove feedback on opportunities for laboratory product and process improvement
Interact with co-workers, peers and supervisor in a constructive, productive and cooperative manner
Consider the safety and well-being of yourself and others
Driving Full Responsibility and Advice Process throughout the organization
Follow and Live Liberating Organism (LO) strategies and principles.
Follow the requirements for ISO 14001 and 9001 systems
Support and promote “TIGER’s Great Place to Work” environment as per TIGER's behavioral competencies and code of conduct