About The Position

The Field Application Scientist works with scientists to understand their data science application needs and demonstrate how QIAGEN Digital Insights products and services can address them. Solutions include Discovery KB, OmicSoft Lands APIs, Knowledge Graphs, MCP Server, and AI Agents. The role presents customer-focused database, API, and software demonstrations; delivers custom training and scientific workshops; and shows how the products apply to prospects’ and customers’ research. The scientist also serves as a customer advocate, collaborating internally with sales, services, marketing, customer support, and R&D. This is a field-based position performed from a personal home office, with local and regional travel. The preferred home-office location is within driving distance of Boston/Cambridge, though other US locations may be considered for candidates willing to travel. Travel is expected 30–60% of the time.

Requirements

  • Excellent written, presentation, and verbal communication skills, including demonstrated public-speaking experience.
  • Ability to understand and communicate complex computational concepts, applications, and algorithms to biologists who are not computer savvy.
  • Willingness to travel 30–60% of the time.
  • Proactive, self-starting approach and ability to manage multiple tasks in a results-oriented commercial environment and meet strict deadlines.
  • Ability to multitask across a variety of assignments and meet strict deadlines.

Nice To Haves

  • Master’s degree, PhD, or equivalent experience in data science, bioinformatics, biology, molecular biology, genetics, or a related field.
  • Experience with Discovery KB (previously known as Biomedical KB), Knowledge Graphs, MCP Server, AI Agents, SQL, Python, OmicSoft, and/or Ingenuity Pathway Analysis.
  • Home-office location within driving distance of Boston/Cambridge; other US locations may be considered for candidates open to travel.

Responsibilities

  • Use QIAGEN data science solutions, including Discovery KB, Knowledge Graphs, OmicSoft Lands APIs, AI agents, and MCP servers, to accelerate discovery and automate analysis workflows.
  • Engage in scientific discussions with customers and cultivate relationships.
  • Apply scientific knowledge to identify customer challenges and map them to QIAGEN biological data analysis and interpretation products and services.
  • Deliver scientific workshops based on defined case studies to demonstrate software applications in the context of a prospect’s or customer’s research.
  • Provide scientific presentations and pre-sales product demonstrations tailored to customers’ research fields and applications.
  • Analyze customer data for presentations or public data for case studies.
  • Train and support new customers, including by delivering product-training seminars.
  • Understand customer product requirements and communicate them to marketing and engineering teams for consideration in future product development.
  • Collaborate with Sales to develop and nurture key-account technical relationships.
  • Support Marketing activities at targeted events.

Benefits

  • Bonus plan
  • Local benefits
  • Referral Program
  • Volunteer Day
  • Internal Academy (QIALearn)
  • Employee Assistance Program
  • Hybrid work (conditional to your role)
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