Field Application Engineer

Lumentum•San Jose, CA

1d•$149,900 - $214,150

About The Position

Lumentum (NASDAQ: LITE) is a market-leading manufacturer of innovative optical and photonic products enabling optical networking and commercial laser customers worldwide. Lumentum's optical components and subsystems are part of virtually every type of telecom, enterprise, and data center network. Lumentum is headquartered in San Jose, California with R&D, manufacturing, and sales offices worldwide. For more information, visit www.lumentum.com. Our Cloud & Networking Platform is looking for a Field Applications Engineer (FAE) to join a global team of multi-disciplined technical experts, working alongside Product Line Management, Sales, and R&D to engage customers across our product portfolio, and help develop and drive design-ins. In this role, the FAE will report to the Senior Director of Sales and serve as an integral part of the sales and marketing team, working closely with sales, PLM, Product Development, and key customers and to encourage and support adoption of Lumentum’s Cloud Modules and components into Datacenters and GPU Clusters.

Requirements

Degree in the physical sciences, electrical engineering or equivalent
Minimum of 3 years engineering experience designing/developing or testing coherent optical modules and components, preferably active products, and specifically DSPs, receivers, modulators and lasers
Direct experience in product development and NPI processes with either an optical components/modules company or a system OEM.
Practical working knowledge of transceiver hardware including both specification and test of firmware/hardware interfaces.
Ability to travel domestically and internationally.
Ability to speak/understand English is required; written skills emphasized

Nice To Haves

Familiarity with device firmware structure & functionality is a strong positive.
Familiar with standards documents like CMIS, C-CMIS, Ethernet, Infiniband
Familiar with popular switch/router platforms and ONTs including Arista, Cisco, and Nvidia
Familiar with Python

Responsibilities

Negotiate technical specifications and performance trade-offs with customers that will satisfy their system and module needs; promoting Lumentum product preferences at targeted customers.
Participate in customer design reviews and contribute to the technical response to RFI/RFQs.
Work closely with sales and directly with customers to collect customer’s requirement and application use cases.
Work directly with targeted customers to bring up transceiver modules at customer sites, troubleshoot customer prototypes, and develop solutions that support end-user applications, resulting in successful design-in of our products.
Develop and manage primary customer product documentation which can include corrective actions, analysis reports, manufacturing test plans, performance improvement plans, reliability qualification plans and reports.
Manage Product Change Notification process (PCN) with customers and engineering
Participation in critical Failure Analysis, Corrective Action & Lessons Learned activities