Field Application Engineer (US)
About The Position
Point One Navigation is seeking a Field Application Engineer (FAE) based in the US to support the technical adoption and success of their GNSS/GPS SaaS solutions across key accounts globally. The FAE will be a vital part of the go-to-market process, collaborating closely with Sales, Product, Customer Success, and Engineering teams worldwide. This role involves providing technical advisory and expertise on full system design, building technical relationships, influencing technical decisions through storytelling, and debugging/troubleshooting technical challenges. Success will be measured by owning technical wins and cultivating technical champions with prospects and customers. The FAE will work with customers in verticals such as autonomous vehicles, robotics, drones, industrial automation, and precision agriculture, assisting with proof-of-concept design, architecture reviews, and post-sales support.
Requirements
- 2+ years of customer facing engineering role
- 2+ years in a hardware, software and/or GNSS space
- Ability to travel 25% of time
Responsibilities
- Partner with the Sales team to understand customer needs and deliver technical presentations, workshops, and demos.
- Design and execute proof-of-concepts (PoCs) to engage deeply with engineering teams and technical stakeholders to guide them through product evaluation and decision-making.
- Lead customers through architecture reviews, deployment planning, and systems integration design involving GNSS corrections, cloud services, autonomy stacks, and embedded systems.
- Recommend scalable integration strategies and help customers plan for high-precision, real-time positioning deployments.
- Support product integration, onboarding and adoption by providing hands-on technical guidance, documentation, and training.
- Act as the technical liaison between the customer and internal teams to troubleshoot issues and optimize performance.
- Ensure successful long-term product usage and contribute to technical success planning for key accounts.
- Work in close coordination with global counterparts in North America, EU, APAC to ensure alignment on strategy, resources, and product support.
- Serve as a bridge between customers and the global product/engineering organization, bringing localized insight to the global roadmap.
- Support internal initiatives such as solution standardization, reusable assets, demo environments, and training content.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
