Field Application Engineer I

LMI Technologies•Royal Oak, MI

3d•Onsite

About The Position

As a Field Application Engineer I (FAE I) at LMI Technologies, you will be a crucial technical expert and customer advocate in the factory automation and machine vision space. Based out of our Royal Oak location, you will champion our cutting-edge sensor products, ensuring seamless integration and exceeding customer expectations. This role demands a dynamic individual with a strong engineering background, exceptional communication skills, and a genuine passion for solving technical challenges. At LMI, we take pride in delivering market-leading product support, and you will be the face of that commitment.

Requirements

Bachelor of Science in Computer Engineering, Electrical Engineering, Mechanical Engineering, Computer Science, Mechatronics, or equivalent from an accredited university.
2-4 years of experience in the high-technology, factory automation, robotics, or machine vision industry (relevant co-op, internship, or university project experience is highly valued).
Minimum 1 year of customer service, technical support, or client-facing project experience.
Exposure to Python, C#, C++, Visual Studio, LabVIEW, or PLC programming.
Experience with Autodesk Fusion or equivalent CAD design software.
Knowledge of basic electrical design, wiring, component setup, and basic troubleshooting.
A valid passport and willingness/ability to travel domestically and occasionally internationally as needed (approx. 20–30% travel).
Solid interpersonal, verbal, and written communication skills.
Self-motivated with a positive attitude and a results-oriented approach to problem-solving.
Demonstrated ability to work independently as well as collaborate within cross-functional team environments.

Responsibilities

Generate technical sample test reports based on critical evaluation of customer parts using LMI’s line of sensors.
Reproduce and validate customer issues in the lab environment to provide structured technical feedback to R&D and engineering teams.
Provide technical product demonstrations and hands-on training to existing and prospective customers on LMI’s premises or at customer sites.
Support technical marketing and sales initiatives by authoring knowledge base articles, application notes, and generating video content.
Create software scripts/tools for testing, evaluation, and demonstration purposes, and assist in assembling hardware setups needed by the sales team.
Develop creative and engaging product demonstration setups for industry tradeshows and customer workshops.
Continuous learning to become proficient in the operation, characteristics, and performance of all LMI sensor products and integrated industrial automation environments.
Continually gather and communicate feedback on how LMI’s products and services can be enhanced to elevate the overall customer experience.