Field Account Manager

Sartorius • Home Office United States of America, MO

7d • $90,000 - $120,000 • Onsite

About The Position

As a Field Account Manager, this field-based role contributes to expanding customer partnerships and accelerating the adoption of innovative life science solutions. Working closely with commercial and technical stakeholders, the position drives revenue growth across an assigned account portfolio in the North Central territory (OH, MI, IN, IL) while supporting long-term customer success. Through a strong focus on account development, solution adoption, and relationship building, this role helps bring Sartorius’ purpose of advancing scientific progress to life.

Requirements

• Bachelor’s degree in Life Sciences, Engineering, or related field
• 3+ years field sales experience in the life science or technical manufacturing industry, managing mid‑size or large accounts
• Strong commercial acumen with proven negotiation, opportunity management, and account planning skills
• Confident communicator able to influence diverse decision‑makers and effectively partner with Technical Sales to shape customer solutions
• High proficiency in CRM (SFDC) for pipeline management, forecasting, and data‑driven sales steering
• Self‑driven, results‑oriented, and capable of coordinating cross‑functional stakeholders to deliver account outcomes
• Willing to travel >50% as this role is heavily focused on external customers
• Identification with our core values: Sustainability, Openness, Enjoyment

Nice To Haves

• Bioprocessing, manufacturing, MSAT experience preference

Responsibilities

• Build and maintain strong, multi‑level, long‑term customer relationships to strengthen account engagement, satisfaction, & retention and protect recurring revenue
• Expand Sartorius’ share‑of‑wallet within assigned accounts by actively driving cross‑selling and multi‑product penetration in line with account plans and expected portfolio mix to increase revenue per account
• Lead the commercial stages of the sales cycle (proposal, negotiation, commercial closure) for opportunities within assigned accounts, orchestrating Technical Sales involvement for early‑stage opportunity creation, technical validation & technical closure to increase win rate and solution adoption
• Identify and develop growth opportunities within assigned accounts, leveraging Technical Sales for technical validation, trials, and solution design to deepen engagement across stakeholders, uncover new internal use cases, and expand adoption of the Sartorius portfolio
• Drive adoption of innovative and newly launched products by positioning value, ensuring successful implementation, and delivering NPI‑related targets (e.g., adoption rate, conversion from trials) to accelerate time‑to‑revenue
• Integrate newly won customers into the assigned account base to ensure continuity of relationships and expansion, capturing all new use cases into the account plan to enable systematic account development and prevent value leakage post‑sale
• Actively use SFDC to maintain pipeline accuracy, documenting all customer interactions, and ensuring accurate forecasting and data‑driven territory steering to support effective prioritization and performance transparency

Benefits

• Mentoring
• leadership programs
• internal seminar offerings
• Paid vacation
• sick time
• corporate holidays
• community service day
• flexible work schedules
• Comprehensive onboarding, including a virtual online platform
• Mutual support
• team spirit
• international collaboration
• communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
• Wide selection of health and well-being support such as a variety of medical plans to choose from
• dental
• vision
• EAP
• other wellness programs
• Working in smart buildings with the latest technology and equipment
• 401 k (with generous company match)
• HSA
• FSA (dependent care & healthcare spending)
• Transportation Commuter Account
• Basic Life Insurance
• AD&D
• EAP
• Family Planning & Women’s Health
• Health Advocate
• Supplemental Life Insurance (employee, spouse & dependents)
• Legal Services
• LTD & STD
• Critical Illness Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level