Field Access Specialist- Central California

UCB•Los Angeles, CA

8h•$122,600 - $176,400•Hybrid

About The Position

The Field Access Specialist (FAS) is responsible for ensuring timely and successful patient access to prescribed UCB medications. This involves engaging with healthcare providers to educate them on navigating payer barriers, thereby bridging the gap between a prescriber's clinical decision and the actual initiation of patient treatment. The role supports all sites of care regarding local, regional, and national payer coverage, pharmacy benefits, and payer policies for UCB Immunology medicines. The FAS interacts with various sites of care including private practices, group practices, Academic Medical Centers, Integrated Delivery Networks (IDNs), Integrated Health Systems, Private Equity and Venture Capital Backed Dermatology Groups, and associated Specialty Pharmacies. This is a non-promotional role reporting to the UCB Market Access, Access and Reimbursement Department.

Requirements

Bachelor's Degree
8+ years of experience in biopharmaceutical or related fields of: Market Access-related positions, Sales, Sales Leadership, Learning and Development/Training, Medical Affairs (MSL), Thought Leader Liaison (TLL), Marketing, Patient Services, Account Management or reimbursement and/or patient access experience within a Specialty Pharmacy, Academic Medical Centers/IDNs, Hub Service Vendors, or healthcare provider settings
4 years of experience in Coverage/Access, Reimbursement, or Account Management or equivalent experience in related healthcare, pharmaceutical, or payer environments
Must have a valid US Driver’s License and with no more than 3 moving violations in the past 2 years
Must reside within assigned territory.

Nice To Haves

Experience in Dermatology, Rare Diseases, Oncology, Immunology, or other therapeutic areas requiring advanced medical knowledge and complex medical treatment support.
Familiarity with HUB services for patient referrals, benefit verification, coverage, and affordability for specialty and biologic medications
Demonstrated ability to navigate complex healthcare systems, manage stakeholder relationships, and drive access solutions.
Strong understanding of U.S. and State regulatory environments, including evolving payer coverage, access, and reimbursement practices.
Project Management experience is a plus.
Knowledge of the US payer and reimbursement systems, including commercial insurers, Pharmacy Benefits Managers, Specialty Pharmacies, Medicare & Medicaid Services (CMS) policies, especially Medicare Parts B and D, Medicaid (fee for service and managed).

Responsibilities

Supports all Dermatology accounts prescribing UCB medicines with a focus on new account experiences to ensure positive account and patient outcomes.
Educates and partners with office staff to integrate functional processes within the office and seeks continuous operational improvements for patient care.
Monitors data dashboards and maintains communication with internal and external partners to intervene in escalated cases where a patient's access to medicine is at risk.
Works closely with HUB case managers to ensure accounts and patients are fully supported and that patients are on track to receive their medicine.
Monitors HUB cases to ensure authorizations, appeals, and shipments align with expectations, requirements, and milestone deadlines.
Identifies operational issues requiring attention and partners for a smooth transition to commercial Specialty Pharmacy (SP).
Partners internally with the SP NAE team to escalate situations and cases requiring intervention at the SP, and responds to SP requests for field support on patient cases.
Interacts with external SP account managers to support patient care when requested by an office.
Educates and supports IDN/Academic SPs to ensure internal processes facilitate patient access to UCB medicine.
Communicates and collaborates daily with internal stakeholders, including Regional Sales Leads (RSL), District Sales Leads (DSL), and Clinical Account Specialists (CAS), to ensure office support.
Collaborates with peers on the Field Access team to solve problems or escalate payer-related issues.
Leads field-based initiatives in response to payer changes that affect local, regional, or national markets, educating accounts on changes and necessary steps to ensure patient care.