Field Access Manager, Northeast - Long Island / East Rockaway, NY

Galderma • Boston, MA

11d • Onsite

About The Position

The Field Access Manager is a field-based position within Galderma’s Therapeutic Dermatology Business Unit, assisting accounts in gaining access to Galderma’s biologic treatment for patients with prurigo nodularis and atopic dermatitis. This role provides access assistance, education, and general support to patients. The position has a specified geography and involves close collaboration with key stakeholders within US cross-functional teams and external partners. The role directly reports to the Field Access Director team.

Requirements

• Bachelor’s degree in relevant field required.
• 10+ years of experience in the pharmaceutical industry.
• 4+ years in a reimbursement/access role.
• Proven experience successfully launching new to market specialty products and resolving difficult access challenges.
• Understands utilization management tools, prior authorizations and appeals.
• Account management experience preferred.
• Cross-functional experience required, proven track record of collaboration and coordination.
• Exceptional communication and presentation skills: ability to articulate a point of view succinctly and effectively to leadership and external customers.
• Comprehensive analytical/strategic thinking skills.
• Ability and confidence to work effectively and with a sense of urgency.
• Adaptability, resilience and tenacity and ability to quickly pivot.
• Proficient in English, MS Office; especially Word, Excel, and PowerPoint.
• External applicants must be eligible to work in the United States.

Nice To Haves

• Experience in biopharma Patient Services or Market Access preferred.
• Experience with biologics and specialty products preferred.
• Experience in dermatology/immunology preferred.
• Launch experience preferred.

Responsibilities

• Optimizing the experience for both the patient and the account.
• Assisting with access challenges for patients prescribed Galderma products.
• Providing information and education on Galderma’s patient support services and product access.
• Supporting the execution of strategic and tactical initiatives.
• Following compliance business rules.
• Serving as an escalation point for field-based access issues.
• Working collaboratively with Key Account Managers, Regional Sales Directors, Market Access and Patient Services colleagues.
• Collaborating with internal and external stakeholders to ensure an optimal patient experience.
• Acting as a subject matter expert to assist customers’ in reducing non-clinical barriers to patient access to therapy.
• Educating Dermatology customers on Galderma patient services offerings through regularly scheduled meetings, business reviews and educational programs.

Benefits

• medical, dental, and vision coverage
• a 401(k) plan with employer match
• paid time off
• other benefits, subject to eligibility and applicable plan terms
• annual incentive opportunities
• comprehensive benefits
• meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior