Fiber Technician II

Shentel•Newark, OH
•$58,500 - $78,500

About The Position

The Fiber Splicing Technician installs, splices, terminates, tests, and troubleshoots fiber-optic cable systems to support reliable, high-quality network performance. The role supports new construction and maintenance, coordinating with internal teams and customers to complete work safely, on time, and to specification. Technicians operate specialized equipment, interpret technical documentation, and communicate with department leads, network operations, and construction teams to coordinate work and resolve service issues. The position involves work in outdoor, aerial, underground, buried, and indoor environments, including at heights and in confined spaces. It also requires flexibility to work extended hours, weekends, and on-call rotations as needed and on short notice.

Requirements

  • High school diploma or GED.
  • At least 2 years of fiber splicing experience.
  • Proficiency with fusion splicing and optical test equipment, such as EXFO, Sumitomo, Fujikura, Fitel, or similar.
  • Understanding of fiber types, cable structures, and industry standards.
  • Knowledge of universal communications color codes.
  • Ability to analyze and resolve technical problems efficiently.
  • Strong attention to safety, quality, and detail.
  • Ability to work independently and collaboratively in a team environment.
  • Effective communication and organizational skills.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Commitment to reliability, professionalism, and continuous learning.
  • Ability to work outdoors in varying weather conditions, at heights using a bucket truck, ladder, or utility poles up to 50 feet, and in confined spaces such as manholes and vaults.
  • Ability to lift and carry up to 75 pounds and distinguish between colors.
  • Valid driver’s license with an acceptable driving record.
  • Ability to operate company vehicles and equipment, including a bucket truck with attached trailer.
  • Willingness to work flexible schedules, including extended hours, weekends, and on-call rotations as needed and on short notice.
  • Ability to pass a D.O.T. physical to drive a company vehicle; CDL is not required.

Nice To Haves

  • Associate degree in a technical field, or equivalent industry or military experience.
  • 2–5+ years of telecommunications experience.
  • Experience with fiber construction, installation, and maintenance.

Responsibilities

  • Splice, terminate, and test various types and sizes of fiber-optic cable, including single-mode, multimode, stranded, and ribbon fiber.
  • Troubleshoot and resolve technical issues related to fiber networks and connectivity.
  • Conduct optical continuity and conformance testing using industry-standard equipment.
  • Read, interpret, and work from maps, blueprints, schematics, and splice documentation.
  • Perform splicing modifications and maintenance in aerial, underground, buried, and indoor environments.
  • Inspect, test, and routinely maintain splicing and testing equipment.
  • Coordinate daily with leadership, network operations, service delivery, and construction teams regarding job status, outages, and scheduling.
  • Support project planning, scheduling, and execution to meet timelines and customer expectations.
  • Perform work in compliance with safety standards and company procedures.
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