Fiber I&R Technician

CS Contract Solutions•New Hampshire, NH

1d•Hybrid

About The Position

The Fiber I&R Technician for New Hampshire, Vermont, and Maine is a full-time position. The primary function is to install fiber optic internet services, providing world-class quality, and product education for residential and commercial customers. As a travel technician, you must be flexible with work locations as client deems necessary. Travel technicians shall receive per diem in perpetuity for each day worked. CS is growing rapidly and believes in promoting from within, offering many growth opportunities. We offer greenhorn and remedial paid training for all skill levels. Our culture recognizes people as a company's number one asset and aims to ensure technicians are supported in the field. We believe a supported technician is a productive technician, and a productive technician is a happy technician. We have incentivized competitions that promote safety and quality where you receive a bonus for doing what is already required.

Requirements

Must satisfy company required tools and safety equipment checklist.
Must have own truck, van, or SUV with a ladder rack.
Must have own tools to perform the job.
Smartphone and Laptop are required.
Must have Microsoft Excel.
Lift up to 80lbs unassisted.
Effective communication skills and ability to multi-task.
Excellent interpersonal skills and teamwork.
Must pass background check, MVR screen, and drug test.
Must be accountable and dependable.
Must have the ability to work overtime and on weekends depending on the needs of the customer.
Ability to take input from customers, supervisors, leads and co-workers to problem solve and improve skills.

Nice To Haves

Fiber optic internet and home phone service experience preferred.

Responsibilities

Installation, maintenance, and repairing of fiber optic systems for residential and commercial customers.
Ensuring adequate performance of internet, phone and if applicable, television services.
Complete pre-install work order and post-install service verification and customer education to ensure customer satisfaction.
Place aerial or buried fiber optic drops and install interior and exterior wiring.
Observe all safety rules and OSHA regulations.
Work at heights by using/setting up various types of ladders.
Work in confined spaces.
Teamwork - Assist other technicians in the performance of their duties when requested.
Convey a positive and professional appearance and demeanor when communicating the company's products and services to our customers.
Adapt to new processes and new information frequently.
Use internal systems for work order notation and time keeping.
Keep customer appointments.
Maintain minimum acceptable metrics with Repeats, Productivity, and Completions.
Relocate throughout different regions of NNE periodically, to maintain the client's work volumes.