Fiber I&R Technician

CS Contract Solutions•Marlinton, WV

3d•Onsite

About The Position

Conexa Technologies, a subsidiary of CS Contract Solutions, LLC., is seeking an experienced Fiber I&R Technician for the installation and repair of residential and commercial telecommunications equipment throughout Texas. This is a full-time, production-based role. The ideal candidate will be responsible for ensuring customer satisfaction by delivering quality product, anticipating customer needs, and providing excellent service. The role involves working outdoors in various conditions, at heights, and in confined spaces, while adhering to all safety regulations. Teamwork, adaptability, and maintaining performance metrics are crucial for success in this position.

Requirements

High school diploma or equivalent such as the GED from an accredited educational institution.
1+ year Fiber optic internet and home phone service experience.
Must have own company required tools and safety equipment to perform the job.
Must have own truck, van, or SUV with a ladder rack and minimum liability insurance of 100/300/100.
Android smartphone, Samsung Galaxy S23 smartphone or newer, is required.
Laptop with Microsoft Excel is required.
Lift up to 80lbs unassisted.
Effective communication skills and ability to multi-task.
Excellent interpersonal skills and teamwork.
Must pass background check, MVR screen, and drug test.
Must be accountable and dependable.
Must have the ability to work overtime and on weekends depending on the needs of the customer.

Nice To Haves

The ideal Fiber I&R Technician – Texas listens to understand, anticipates customer's needs for today and the future, and takes pride in doing their best every day to deliver quality product.

Responsibilities

Installation, maintenance, and repairing of fiber optic systems for residential and commercial customers.
Ensuring adequate performance of internet, phone and if applicable, television services.
Complete pre-install work order and post-install service verification and customer education to ensure customer satisfaction.
Place aerial or buried fiber optic drops and install interior and exterior wiring.
Observe all safety rules and OSHA regulations.
Work outdoors in all weather, in confined spaces, and at heights by using/setting up various types of ladders.
Teamwork - Assist other technicians in the performance of their duties when requested.
Convey a positive and professional appearance and demeanor when communicating the company's products and services to our customers.
Adapt to new processes and new information frequently.
Use internal systems for work order notation and time keeping.
Keep customer appointments.
Maintain minimum acceptable metrics with Repeats, Productivity, and Completions.
Relocate throughout different regions of NNE periodically, to maintain the client's work volumes.
Complete additional relevant duties and tasks as required by the Company.