FEDEX BC MANAGER
SANDBOX LOGISTICS INC•Athens, AL
•Onsite
About The Position
Sandbox Logistics, Inc., an independent service provider for FedEx Ground, is seeking a highly motivated Business Contact (BC) to oversee the daily operations of a FedEx Ground Pickup & Delivery operation. The BC serves as the primary operational leader responsible for driver management, safety, service performance, route execution, fleet oversight, and compliance with FedEx standards. The ideal candidate is a strong leader who thrives in a fast-paced environment, can manage multiple priorities, and is committed to building a high-performing team.
Requirements
- High school diploma or GED required
- Previous management or supervisory experience required
- Strong leadership, communication, and problem-solving skills
- Ability to manage multiple employees and priorities simultaneously
- Proficient with computers, reporting systems, and operational software
- Valid driver's license with acceptable driving record
Nice To Haves
- Logistics, transportation, delivery, or FedEx Ground experience preferred
- FedEx Ground Pickup & Delivery operations
- Route management and dispatch
- DOT compliance and safety programs
- Fleet management
- Driver recruiting and retention
- GroundCloud, DRO, or similar routing software
Responsibilities
- Oversee daily pickup and delivery operations to ensure service goals are achieved
- Manage route planning, dispatch, and daily execution
- Monitor service levels, scan compliance, customer service metrics, and operational performance
- Ensure all routes are properly staffed and vehicles are operational each day
- Coordinate contingency plans for call-outs, vehicle breakdowns, and service disruptions
- Recruit, interview, hire, train, and develop drivers
- Conduct ride-alongs, performance evaluations, and coaching sessions
- Manage driver schedules, attendance, and productivity
- Address employee concerns and resolve operational issues promptly
- Foster a positive, safety-focused work environment
- Ensure compliance with FedEx Ground policies and procedures
- Monitor driver safety performance and conduct safety meetings
- Oversee accident investigations and corrective action plans
- Maintain DOT compliance and required documentation
- Ensure all vehicles meet company and regulatory standards
- Coordinate preventative maintenance schedules
- Monitor vehicle condition and repair needs
- Work closely with mechanics and vendors to minimize downtime
- Maintain fleet records and compliance documentation
- Assist with budgeting and cost control initiatives
- Monitor payroll, overtime, fuel usage, and operational expenses
- Review operational reports and identify opportunities for improvement
- Support contract growth and expansion initiatives
Benefits
- 401(k)
- Competitive salary
- Free uniforms
- Performance-based bonus opportunities
- Paid training and professional development
- Paid time off and benefits package (if applicable)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
