Federal Work Study Student - Marketing Worker

Georgia Department of Revenue•Griffin, GA
•Onsite

About The Position

Under general supervision, provides assistance to students, instructors, staff members and the general public while working in the Marketing Department. Greets college visitors in a pleasing manner; determines the nature of their business, and provides appropriate information to other employees as needed; answers, screens and routes telephone calls promptly and courteously to appropriate staff; delivers complete, accurate and legible messages in a timely manner. Properly responds to all inquiries and requests for information in a courteous and timely manner. Responsibilities include assisting center manager with general office procedures, equipment operation (once learned), and customer service. Appropriate dress will be required. This is a great learning opportunity for someone interested in the Print/Graphic Design field. Accepts direction and feedback from supervisors and follows through appropriately. Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes policies on break and lunch periods; uses work time appropriately. Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a "can do" approach to work. Shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; does things before being asked or forced to by events.

Requirements

  • Self-starter
  • Excellent interpersonal and customer service skills
  • Highly organized
  • Strong verbal communications skills
  • Knowledge of proper phone etiquette
  • Professional dress
  • Knowledge of phone system operation
  • Knowledge of college activities and operations
  • Ability to utilize a copy and fax machine
  • Detailed oriented
  • High school diploma or GED
  • Financial need and PELL eligible
  • Enrolled as a student at the location seeking employment
  • Satisfactory academic progress for Federal Student Aid programs

Nice To Haves

  • Interest in the Print/Graphic Design field

Responsibilities

  • Provides assistance to students, instructors, staff members and the general public.
  • Greets college visitors in a pleasing manner and determines the nature of their business.
  • Answers, screens and routes telephone calls promptly and courteously.
  • Delivers complete, accurate and legible messages in a timely manner.
  • Responds to all inquiries and requests for information in a courteous and timely manner.
  • Assists center manager with general office procedures, equipment operation, and customer service.
  • Accepts direction and feedback from supervisors and follows through appropriately.
  • Works when scheduled and adheres to policies regarding work time, breaks, and absences.
  • Demonstrates eagerness to learn and assumes responsibility.
  • Shows persistence and seeks alternative solutions when obstacles arise.

Benefits

  • Robust benefits package
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