Federal Travel Specialist

KMRG, LLC•,

1d•$70,000 - $85,000•Remote

About The Position

KMRG, LLC (KMRG) is a federal services company that hires talented professionals to support Government agencies and the communities they serve. We are hiring a Federal Travel Specialist to join our team and provide remote travel-management support to the Federal Retirement Thrift Investment Board (FRTIB). In this role, you will provide end-to-end support for official Government travel, including travel planning, authorizations, reservations, vouchers, approval workflows, reimbursement processing, reporting, training, and electronic travel-system support. This position is a strong fit for someone with substantial federal travel-program experience who is organized, customer-focused, comfortable training users, and skilled at translating complex travel regulations into clear and practical guidance.

Requirements

Minimum of 3 years of federal agency travel-program experience
Demonstrated experience processing federal travel authorizations and vouchers
Strong working knowledge of the Federal Travel Regulation
Experience using E2 Solutions or another federal electronic travel system
Experience assisting federal employees and approving officials with travel matters
Experience providing travel-policy guidance, customer support, or user training
Experience creating or maintaining travel workflows and approval-routing paths
Ability to interpret travel regulations and apply them to specific travel situations
Experience reviewing travel expenses, documentation, accounting information, and reimbursement requests
Ability to comply with Agency policies, procedures, privacy requirements, and operational protocols
Applicants must already have a favorably completed federal background investigation that FRTIB can verify and accept
The minimum acceptable investigation is a National Agency Check with Inquiries (NACI)

Nice To Haves

Direct experience administering E2 Solutions
Experience supporting a federal agency travel office or travel program
Experience with Go.gov implementation, testing, configuration, training, or operations
Experience supporting international or high-visibility Government travel
Experience with Government travel cards, including Individually Billed Accounts and Centrally Billed Accounts
Experience extracting travel data and preparing Government reports
Existing favorably adjudicated federal background investigation eligible for reciprocity
Candidates located in the Eastern Time Zone are preferred

Responsibilities

Assist employees with planning official Government travel and estimating anticipated travel costs
Help travelers identify airfare, lodging, meals and incidental expenses, rental vehicles, and other reimbursable expenses
Prepare, review, route, and monitor travel authorizations before official travel begins
Verify accounting codes, funding lines, supporting documentation, and required justifications
Ensure travel requests comply with the Federal Travel Regulation, GSA guidance, and Agency policies
Establish and maintain appropriate supervisory, budgetary, and financial approval paths
Resolve returned actions, routing errors, incomplete documentation, and approval delays
Provide additional coordination for international, VIP, and other high-visibility travel
Assist travelers with airfare, lodging, and rental-car reservations
Make, modify, or cancel reservations electronically or through the appropriate Travel Management Center
Verify Government city-pair fares, lodging per diem limits, and applicable travel requirements
Determine the appropriate use of Individually Billed Accounts and Centrally Billed Accounts
Coordinate itinerary changes and cancellations resulting from mission or administrative needs
Support web-based reservation functions and apply knowledge of Global Distribution Systems
Prepare, review, route, and monitor travel vouchers and local vouchers
Compare vouchers against approved travel authorizations and supporting documentation
Review claimed expenses for accuracy, allowability, and regulatory compliance
Validate mileage, transit, parking, lodging, airfare, and other allowable travel expenses
Identify and resolve errors that could delay reimbursement
Support electronic processing of approved reimbursements through the financial-management system
Provide functional and technical support for E2 Solutions and associated travel systems
Assist users with travel authorizations, reservations, vouchers, reimbursements, and system navigation
Troubleshoot system errors, workflow issues, and travel-system integration problems
Create, configure, and maintain travel workflows and approval-routing paths
Administer protected user roles, permissions, and role-based access
Coach users on travel-system functions and proper travel-processing procedures
Assist with planning and implementing the Agency's transition from E2 Solutions to Go.gov
Map existing authorization, voucher, approval, payment, and reporting workflows to Go.gov
Support system configuration, user-role administration, workflow validation, and readiness activities
Assist with system testing, issue resolution, and process adjustments
Help maintain uninterrupted travel operations throughout the transition
Support users before, during, and after Go.gov implementation
Deliver travel-related and electronic travel-system training to Agency personnel
Provide live virtual training sessions, webinars, and remote desk-side support
Develop or deliver short instructional modules for onboarding, system updates, policy changes, and refresher training
Provide limited in-person classroom training when specifically requested
Explain Federal Travel Regulation and Agency requirements in clear, user-friendly language
Maintain responsive and professional customer support throughout each travel action
Extract and compile information from the electronic travel system and related systems
Prepare Government travel, travel-card, management, compliance, and audit-support reports
Review travel data for accuracy and completeness
Maintain supporting documentation and records in approved formats
Apply quality-control procedures to travel actions, workflows, reports, and deliverables
Support quarterly reporting, phase-in planning, and phase-out planning
Protect Government Furnished Information and Government Furnished Property
Perform related federal travel-management duties within the scope of the position