Federal Travel Program Specialist

KMRG, LLC • ,

1d • $70,000 - $85,000 • Remote

About The Position

KMRG, LLC (KMRG) is a federal services company that hires talented professionals to support Government agencies and the communities they serve. We are hiring a Federal Travel Program Specialist to join our team and provide remote travel-management support to the Federal Retirement Thrift Investment Board (FRTIB).
In this role, you will provide end-to-end support for official Government travel, including travel planning, authorizations, reservations, vouchers, approval workflows, reimbursement processing, reporting, training, and electronic travel-system support.
This position is a strong fit for someone with substantial federal travel-program experience who is organized, customer-focused, comfortable training users, and skilled at translating complex travel regulations into clear and practical guidance.

Requirements

• Minimum of 3 years of federal agency travel-program experience
• Demonstrated experience processing federal travel authorizations and vouchers
• Strong working knowledge of the Federal Travel Regulation
• Experience using E2 Solutions or another federal electronic travel system
• Experience assisting federal employees and approving officials with travel matters
• Experience providing travel-policy guidance, customer support, or user training
• Experience creating or maintaining travel workflows and approval-routing paths
• Ability to interpret travel regulations and apply them to specific travel situations
• Experience reviewing travel expenses, documentation, accounting information, and reimbursement requests
• Ability to comply with Agency policies, procedures, privacy requirements, and operational protocols
• Applicants must already have a favorably completed federal background investigation that FRTIB can verify and accept
• The minimum acceptable investigation is a National Agency Check with Inquiries (NACI)

Nice To Haves

• Direct experience administering E2 Solutions
• Experience supporting a federal agency travel office or travel program
• Experience with Go.gov implementation, testing, configuration, training, or operations
• Experience supporting international or high-visibility Government travel
• Experience with Government travel cards, including Individually Billed Accounts and Centrally Billed Accounts
• Experience extracting travel data and preparing Government reports
• Existing favorably adjudicated federal background investigation eligible for reciprocity
• Candidates located in the Eastern Time Zone are preferred

Responsibilities

• Assist employees with planning official Government travel and estimating anticipated travel costs
• Help travelers identify airfare, lodging, meals and incidental expenses, rental vehicles, and other reimbursable expenses
• Prepare, review, route, and monitor travel authorizations before official travel begins
• Verify accounting codes, funding lines, supporting documentation, and required justifications
• Ensure travel requests comply with the Federal Travel Regulation, GSA guidance, and Agency policies
• Establish and maintain appropriate supervisory, budgetary, and financial approval paths
• Resolve returned actions, routing errors, incomplete documentation, and approval delays
• Provide additional coordination for international, VIP, and other high-visibility travel
• Assist travelers with airfare, lodging, and rental-car reservations
• Make, modify, or cancel reservations electronically or through the appropriate Travel Management Center
• Verify Government city-pair fares, lodging per diem limits, and applicable travel requirements
• Determine the appropriate use of Individually Billed Accounts and Centrally Billed Accounts
• Coordinate itinerary changes and cancellations resulting from mission or administrative needs
• Support web-based reservation functions and apply knowledge of Global Distribution Systems
• Prepare, review, route, and monitor travel vouchers and local vouchers
• Compare vouchers against approved travel authorizations and supporting documentation
• Review claimed expenses for accuracy, allowability, and regulatory compliance
• Validate mileage, transit, parking, lodging, airfare, and other allowable travel expenses
• Identify and resolve errors that could delay reimbursement
• Support electronic processing of approved reimbursements through the financial-management system
• Provide functional and technical support for E2 Solutions and associated travel systems
• Assist users with travel authorizations, reservations, vouchers, reimbursements, and system navigation
• Troubleshoot system errors, workflow issues, and travel-system integration problems
• Create, configure, and maintain travel workflows and approval-routing paths
• Administer protected user roles, permissions, and role-based access
• Coach users on travel-system functions and proper travel-processing procedures
• Assist with planning and implementing the Agency's transition from E2 Solutions to Go.gov
• Map existing authorization, voucher, approval, payment, and reporting workflows to Go.gov
• Support system configuration, user-role administration, workflow validation, and readiness activities
• Assist with system testing, issue resolution, and process adjustments
• Help maintain uninterrupted travel operations throughout the transition
• Support users before, during, and after Go.gov implementation
• Deliver travel-related and electronic travel-system training to Agency personnel
• Provide live virtual training sessions, webinars, and remote desk-side support
• Develop or deliver short instructional modules for onboarding, system updates, policy changes, and refresher training
• Provide limited in-person classroom training when specifically requested
• Explain Federal Travel Regulation and Agency requirements in clear, user-friendly language
• Maintain responsive and professional customer support throughout each travel action
• Extract and compile information from the electronic travel system and related systems
• Prepare Government travel, travel-card, management, compliance, and audit-support reports
• Review travel data for accuracy and completeness
• Maintain supporting documentation and records in approved formats
• Apply quality-control procedures to travel actions, workflows, reports, and deliverables
• Support quarterly reporting, phase-in planning, and phase-out planning
• Protect Government Furnished Information and Government Furnished Property
• Perform related federal travel-management duties within the scope of the position

Benefits

• KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed