Federal Account Manager

HPTW2DC - Teleworker/Offsite-USA-DC, DC
$211,100 - $312,000Remote

About The Position

This role is responsible for identifying customers’ unique requirements and implementing account planning for growth opportunities. The role acts as a subject matter expert and applies consultative selling techniques with Federal customer accounts.

Requirements

  • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
  • Typically has 7-10 years of work experience, in the Federal Market, IT specialty (computers, printers, servers, storage), or a related field.
  • Must have TS/ SCI clearance
  • Business Development
  • Conflict Resolution
  • Customer Relationship Management
  • Marketing
  • Product Knowledge
  • Sales Development
  • Sales Management
  • Sales Process
  • Sales Territory Management

Responsibilities

  • Demonstrates an advanced level of subject matter expertise and employs consultative-selling techniques to identify and advance opportunities.
  • Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and effectively selling the organization’s offerings.
  • Identifies complex customer requirements, maps them with the organization’s capabilities, and chooses the most suitable direct/indirect supply chain options.
  • Builds strong professional relationships with high-level clients, gains a deep understanding of their unique business needs, and aligns the organization's solutions accordingly.
  • Develops and executes sales strategies, territory account plans, and market penetration strategies to drive significant revenue growth and expand market share.
  • Analyzes and interprets key performance indicators (KPIs) and market trends to provide strategic insights and recommendations to senior management for optimizing sales performance.
  • Engages strategically with partners to improve win rates on selective deals and consistently achieves and manages quarterly, half-yearly, and yearly sales quotas.
  • Leads contract negotiations with major clients, overseeing contract terms and renewals with a proactive approach to ensure profitable deals and lasting positive relationships.
  • Manages the sales pipeline, enters, and updates opportunities in the pipeline tool, and implements pipeline management practices.
  • Conducts regular strategic business reviews with key clients, assessing their long-term goals, gathering feedback, and proactively identifying areas for improvement.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • Additional flexible paid vacation and sick leave
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