About The Position

The Supervisor verifies tariffs, price conversions, weight, and volume of merchandise exported/imported to/from foreign destinations. The supervisor examines various documents including invoices, bills of lading, and shipping statements. The supervisor ensures compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. The supervisor may contact customs officials to obtain release of incoming freight and resolve delays. This position requires access to secured airport areas. Selected candidates must be able to obtain and maintain a Security Identification Display Area (SIDA) badge, which includes passing a criminal history records check, fingerprinting, and meeting all federal, state, and local regulatory requirements. Candidates must be able to provide all documentation necessary to support the badging process.

Requirements

  • Complete understanding and wide application of principles, theories, and concepts in function or business area
  • An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered
  • Knows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization
  • Generally understands basic supervisory approaches for work direction, motivation, and disciplinary action
  • Typically requires BS/BA and 3-5 years’ experience in related field, including at least one year of supervisory experience
  • Professional certification required in some areas
  • Must be able to obtain and maintain a Security Identification Display Area (SIDA) badge, which includes passing a criminal history records check, fingerprinting, and meeting all federal, state, and local regulatory requirements.
  • Must be able to provide all documentation necessary to support the badging process.

Nice To Haves

  • U.S. Customs Broker License, preferred

Responsibilities

  • Manages and coordinates customs clearance activities in the customs house brokerage or gateway environment in an, efficient and cost-effective manner
  • Ensures compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products being shipped through all DHL facilities
  • Establishes, monitors, and revises policies, procedures and service standards for customs clearance operations
  • Ensures all policies and procedures are consistently administered
  • Responsible for meeting key performance indicators targets for a given product
  • Supervises a staff of approximately 30 with two direct reports. This person will be responsible for hiring, coaching, training, and developing subordinate staff
  • Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes

Benefits

  • Competitive Pay
  • Bonus/Incentive Programs
  • Retirement Savings – 401K with company match
  • Medical, Dental, Vision, well-being programs
  • Tuition Reimbursement
  • Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
  • Paid Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Outstanding training opportunities
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