FC Lead

Cart.com•Groveport, OH

1d•Onsite

About The Position

The Fulfillment Center Lead oversees daily operations across wholesale, inbound, outbound, returns, inventory control, or kitting functions. The Lead sets the pace for the team, ensures adherence to standard operating procedures (SOPs), and drives performance and accuracy. The role trains, supervises, and motivates team members while maintaining compliance with company policies and safety standards. This is an onsite role for applicants located in or around Groveport, Ohio. The scheduled first shift is 8 a.m.–5 p.m., with flexibility for longer hours based on business and peak needs. The Lead is expected to arrive before the shift starts to prepare workload distribution and may need to work overtime. Cart.com provides commerce software, services, and logistics infrastructure, including a network of fulfillment and distribution centers. The company reports more than 6,000 customers worldwide, more than 1,600 employees globally, and 18 warehouses nationwide. It is headquartered in Houston, Texas, with international offices in Mexico and Poland.

Requirements

High school diploma or equivalent.
At least 2 years of experience in distribution or warehouse operations.
At least 1 year of experience in a lead or supervisory role in a warehouse setting.
Proficiency in warehouse management systems and operational SOPs.
Ability to work the scheduled first shift, 8 a.m.–5 p.m., with flexibility for longer hours based on business and peak needs.
Comfort with physical activity and hands-on supervision.
Willingness to work overtime as needed.

Nice To Haves

Bilingual in English and Spanish.
Experience with kitting or product rework operations.
Familiarity with Cart.com systems and workflows.

Responsibilities

Lead teams in wholesale, inbound, outbound, returns, inventory control, or kitting according to Jazz and client-specific SOPs.
Ensure accurate put-away of products into reserve and drop zone locations.
Oversee replenishment of active locations based on system-generated tasks.
Manage kitting operations, including re-labeling, re-working, and product assembly.
Monitor and ensure timely processing of returns in accordance with client requirements.
Arrive before shift start to prepare workload distribution.
Train and guide team members in shipping and receiving functions.
Ensure adherence to scheduled break and lunch periods and time clock procedures.
Support the supervisor in achieving team productivity and goals.
Enforce company policies, safety protocols, sanitation standards, and ethical guidelines.
Foster a collaborative and productive team environment.