FB Sports Bar Lead

Wildhorse Resort & Casino • Pendleton, OR

1d • $18 - $30

About The Position

Assists Bar Manager in the Sports Bar and/or Lobby Bar operations and oversees
the room and staff to ensure high customer service and satisfaction.

Requirements

• Two (2) years’ experience as a bartender.
• One (1) year of supervisory experience.
• High School Diploma or GED or ten years’ experience.
• Trained and knowledgeable of various liquor recipes.
• Dependable work history and to work flexible schedules.
• Excellent interpersonal, guest service, leadership, communication, analytical, decision-making, and problem-solving skills are required.
• Stand and/or walk for long periods; work in a noisy environment; perform repetitive motions with arms, elbows, wrists, hands, and fingers; bend, lift, and maneuver 50 lbs; and have good visual and auditory acuity to respond appropriately.
• Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
• Possess or obtain a Food Handler Certification and an OLCC card within 30 days of employment, with permit application submitted by first day of employment.
• Requires a High-Security Gaming License clearance.
• Must be at least 21 years of age.

Responsibilities

• Promotes exemplary guest service standards through prompt, efficient, and friendly service.
• Promotes a clean, safe, and healthy work environment for employees and guests always.
• Supervision of staff to include performance, coaching, counseling, employee orientation, training, and staff scheduling.
• Consult with the Bar Manager on bar improvements and changes.
• Maintains the Sports Bar and ensures clean organized maintenance of the bar seating area.
• Enforces all beverage service regulations, and health and safety issues for both employees and customers by WRC Alcohol Policy and OLCC Policies and Procedures.
• Assists and maintains with updating training manual, policies, and procedures for main bar tasks and areas of responsibility.
• Communicate with customers and staff in a professional and timely manner.
• Assists in the training of staff and monitors their handling and preparation of drinks, ensuring consistency of recipe, product, and presentation.
• Assists in maintaining a well-organized alcohol storage facility, and ensures proper controls are in place to protect all property used in the service of alcohol.
• Participates in informative, focused weekly F&B Management meetings when assigned.
• Complies with an employee handbook, applicable laws, department policy and procedures, safety codes, etc.
• Identifies areas needing improvement and develops strategies that can be implemented.
• Keeps open communication with the Bar Manager and staff members to ensure the highest quality of service.
• Performs other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees