Fault Detection & Diagnostics (FDD) Program Manager

JLL•Mountain View, CA
•Onsite

About The Position

The FDD Program Manager provides strategic leadership, governance oversight, and cross-functional execution for the lifecycle and steady-state operations of the organization’s Fault Detection and Diagnostics infrastructure across its corporate real estate portfolio. The role advises global smart building and technology teams, shapes the governance framework and long-term strategy for scaling predictive building technologies, and manages portfolio tracking, risk frameworks, and stakeholder alignment to transition facilities to data-driven, Condition-based Maintenance (CbM) practices. The position directs the global implementation of digital building and diagnostics initiatives across corporate offices and leased properties. It supports enterprise smart building leadership in refining system requirements, site suitability metrics, and repeatable operational frameworks; coordinates internal teams and third-party vendors; monitors budgets and contractual scopes; and uses post-deployment reviews to improve execution playbooks. The position is on-site in Mountain View, California. Candidates must be authorized to work in the United States without visa sponsorship.

Requirements

  • Extensive experience leading complex technical programs or project management tracks within smart buildings, corporate real estate technology, or building automation systems.
  • Documented mastery of portfolio management systems, advanced enterprise spreadsheets, and cloud-based workflow collaboration tools.
  • Proven experience leading cross-functional teams spanning real estate property managers, facilities staff, and technology infrastructure teams.
  • Superior professional documentation and technical writing skills, with verified experience authoring master playbooks or operational methods of procedure.
  • Must be authorized to work in the United States without visa sponsorship.

Responsibilities

  • Establish and oversee standardized program tracking dashboards, formal risk, issue, change, and decision frameworks, and progress update cadences.
  • Direct end-to-end implementation of digital building and diagnostics initiatives across global corporate offices and leased properties.
  • Advise enterprise smart building leadership on global system requirements, site suitability assessment metrics, and repeatable operational frameworks.
  • Coordinate program updates and lead alignment sessions, technical performance reviews, and progress-tracking meetings with regional workplace service groups, internal operational teams, and third-party platform vendors.
  • Monitor execution variance against master budgets and contractual Scopes of Work; evaluate technical variations and facilitate approval paths for high-priority scope changes.
  • Organize post-deployment reviews and workshops and incorporate field findings into standard execution playbooks.

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive medical, dental, and vision care
  • Paid parental leave at 100% of salary
  • Paid time off and company holidays
  • Early access to earned wages through Daily Pay
  • Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health
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