Fault Chaser

Newell Brands•Winchester, VA

2d•Onsite

About The Position

The Fault Chaser works as part of a team to maintain throughput and uptime for the Distribution Automated Storage and Retrieval Systems (ASRS). The role requires a general understanding of warehouse management systems and distribution processes related to inbound, outbound, and inventory management. The position works 12-hour shifts and requires flexibility, independent judgment, strong investigative and analytical skills, and clear verbal and written communication. The employee splits duties between Fault Chaser functions and work as a Winchester Distribution Center Associate, including filling in as a shipping associate when needed. The role monitors and troubleshoots ASRS operations, works with distribution operators and PkMS SuperUsers to resolve process and system issues, and supports crane technicians with repairs and preventive maintenance work. It also involves working at heights and in a Lock Out Tag Out (LOTO) area; the employee must be able to obtain LOTO and Fall Protection certifications. The stated Virginia base pay rate is $26 per hour, with pay based on relevant prior experience.

Requirements

Must have prior manufacturing experience.
Must be able to communicate effectively with coworkers and leadership and work as part of a team.
Must be able to read and write in English.
Must follow safety procedures, including wearing required PPE.
Must be able to work at heights and in a Lock Out Tag Out environment and be able to obtain LOTO and Fall Protection certifications.
Ability to work 12-hour shifts.
Good verbal and written communication skills.
Good problem-solving skills and basic math knowledge.
Good computer skills and ability to learn and work with PkMS/SAP and Microsoft Excel, Word, and Outlook.
Accuracy and attention to detail.
Ability to handle stressful situations, multitask, and adapt to changing priorities.

Nice To Haves

High school diploma or GED preferred; experience may be considered in lieu of education.
Ability to obtain various PIV licenses.

Responsibilities

Monitor ASRS cranes, analyze and quickly resolve ASRS errors, and provide Operations Leads and Management with feedback on necessary corrective actions.
Investigate and resolve issues at pickup and delivery stations to prevent pallet backlogs.
Instruct and provide feedback to Distribution Operators on proper pallet induction, including shrink wrap, damaged pallet boards, and oversized pallets.
Trigger and reprioritize replenishments through PkMS to reduce product shortages for manufacturing and shipping.
Follow safety guidelines and policies to maintain a safe work environment.
Escalate crane performance issues to the On-Site Maintenance Manager, D&T Manager, and Supervisor.
Interact with and instruct hourly distribution employees as needed.
Work with PkMS SuperUsers to troubleshoot problems and resolve issues with PkMS tasks.
Fill in as a shipping associate when needed and split duties between Winchester DC Associate and Fault Chaser work.
Help perform preventive maintenance and housekeeping within the Highbay LOTO area.
Cover for the off-shift crane technician during vacation or other scheduled or unscheduled absences.
Assist ASRS technicians with repairs as needed.