Fault Detection & Diagnostics (FDD) Deployment Lead

JLL•Mountain View, CA

6d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Summary The FDD Deployment Lead acts as the technical authority executing site-level deployment and operational verification of our diagnostic platforms. Functioning as the technical bridge between local facilities teams, operational networks, and automated Work Order Management systems, this role ensures seamless device onboarding and analytics configuration. The Deployment Lead orchestrates property metadata ingestion, establishes secure data connectivity patterns, validates software analytics health, and leads operational onboarding to enable long-term building optimization and immediate energy-efficiency returns.

Requirements

Deep technical understanding of building control protocols (e.g., BACnet, Modbus), mechanical system operations (HVAC), industrial gateway hardware, and secure data routing architectures.
Direct experience interacting with modern commercial computerized maintenance management systems (CMMS), asset registry frameworks, or integrated work order automation platforms.
Prior ownership of field-level technical validation, site-readiness testing, control sequence audits, or building systems commissioning processes.
Demonstrated capability reviewing, sorting, and filing essential building technical criteria (including points maps, system logic narratives, engineering prints, and digital device configurations).
Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

Act as the end-to-end technical lead through the core project lifecycle phases, including project initiation, site verification, software mapping, and formal operational handover.
Oversee the data integration paths from local field control networks to host compute platforms. Coordinate cloud messaging configurations (e.g., publish/subscribe brokers) to route streaming metadata and telemetry to specialized diagnostic tools.
Standardize and configure secure, view-only remote connections into site infrastructure hosts for third-party optimization vendors, adhering to strict enterprise corporate network security compliance protocols.
Formulate and validate site-level User Acceptance Testing (UAT) scripts. Enforce rigid system exit criteria, ensuring that a high percentage of building data points are accurately mapped, flatlining sensors are corrected, and analytics rules engines are functioning properly.
Align software diagnostic rules to physical corporate asset models and maintenance catalogs to translate automated diagnostics alerts cleanly into actionable operational maintenance assignments.
Drive operational readiness across field footprints by deploying Train-the-Trainer models. Empower local building engineers and property management teams with permanent reference tools, slice decks, and video learning snippets.
Maintain active field-level task records, update request-for-information (RFI) trackers, mitigate data path disruptions early, and construct outstanding issues matrices to guide facility teams through complex technical remediation.