Fast-Food Restaurant Shift Manager Gallup East

Popeyes - Legacy Chicken•Gallup, NM
•Onsite

About The Position

Popeyes in East Gallup, New Mexico, is hiring a full-time Fast-Food Restaurant Shift Manager for a customer service role. The manager supervises the crew and oversees day-to-day restaurant operations, leading employees as they prepare and serve food. During busy periods, the manager assists the crew with fulfilling customer orders. The manager also addresses customer complaints and incorrect orders calmly, works toward assigned goals, and helps train the team to meet its targets. The position offers a flexible schedule depending on applicant availability. Popeyes describes its workplace as friendly and supportive and provides employee training.

Requirements

  • Strong leadership skills.
  • Excellent communication skills.
  • Ability to juggle multiple priorities.
  • Ability to work as a team player.
  • Ability to thrive in a fast-paced environment.
  • Ability to remain calm under pressure and handle tense situations calmly.
  • Dependability and reliability.

Responsibilities

  • Supervise the restaurant crew and ensure day-to-day operations run smoothly.
  • Lead the team as it prepares food and serves customers.
  • Help the crew fulfill orders during rushes and peak periods.
  • Calmly handle customer complaints and incorrect orders and work to resolve them.
  • Work toward assigned goals.
  • Train team members to help them meet their targets.

Benefits

  • Comprehensive training program.
  • 50% off meal discount.
  • Free meals for shift managers.
  • Professional advancement opportunities.
  • Supportive company culture.
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