Fast-Food Restaurant Assistant Manager Gallup East

Popeyes - Legacy Chicken•Gallup, NM

13d

About The Position

Popeyes in East Gallup, New Mexico, is hiring a full-time Fast-Food Restaurant Assistant Manager. Under the direction of the general manager, the Assistant Manager helps the restaurant meet assigned goals and oversees day-to-day operations. The role includes supporting a positive, productive work environment, training and coaching staff when needed, answering employee questions, and helping the team provide excellent customer service. The Assistant Manager also handles major customer complaints and works to resolve issues. The position offers a flexible schedule that usually includes nights.

Requirements

Experience in a managerial position at a restaurant.
Strong leadership skills.
Excellent communication and interpersonal skills.
Ability to solve problems proactively and thrive in a fast-paced environment.
Motivation to meet and exceed goals.
Ability to coach others and work both independently and as part of a team.

Responsibilities

Assist the team and help keep the restaurant running smoothly.
Perform duties under the general manager’s direction to help the restaurant meet assigned goals.
Help maintain a positive and productive work environment.
Oversee day-to-day restaurant operations.
Train staff on company processes when needed.
Coach staff on providing excellent customer service.
Answer staff questions and provide assistance.
Address major customer complaints and resolve customer issues.